Hilton · 7 hours ago
Specialist, Project Support-Business Development
Hilton - Revenue Management - Dallas15305 N Dallas Parkway Suite 600
Full-time
Onsite
Entry Level
1+ years expHilton is a leading global hospitality company, and they are seeking a Specialist, Project Support-Business Development to support their Revenue Management Consolidated Center (RMCC). In this role, you will manage hotel pipelines, collaborate with internal teams, and engage with hotel partners to enhance customer success and ensure compliance with brand standards.
HospitalityLeisureResorts
Responsibilities
Responsible for managing the pipeline of hotels required to join RMCC in compliance with brand standards and track and manage the waiver process
Collaborate with internal Sales & Revenue Management leaders to understand service models to ensure alignment in onboarding, workforce planning and other elements that impact the activation of hotels required to join
You will engage with hotel teams and owners on all stages of RMCC contracting—from initial engagement inquiries through termination exit interview
You will support customer success efforts through customer communications and other partner engagement initiatives
Accurate data entry and hygiene in RMCC's CRM system (Salesforce)
Attend stand-up calls and team meetings with Business Development team to align on objectives and update team on current progress and roadblocks
Partner with hotel teams and owners to ensure they understand and follow the pathway to activate services in the RMCC
Support new projects with other internal teams designed to improve RMCC business functions and/or services
Manage pipeline and execute contracts for inbound hotels joining RMCC and LMS Services, track and maintain waivers in CRM system, and partner with internal Hilton teams to ensure implementation of RMCC brand standards
Qualification
Required
One (1) year of work experience in Hospitality or related field
You are collaborative and love building and maintaining relationships
Experience in managing complex workflows and business processes
Strong organizational and time management skillset
Preferred
One (1) year of project support experience, working in hospitality Revenue Management and/or working in hospitality group sales
Customer relationship management experience (CRM) / B2B partnership relationship experience
Storytelling with data experience
Previous Salesforce experience
Benefits
Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Paid parental leave for eligible Team Members, including partners and adoptive parents
Mental health resources including free counseling through our Employee Assistance Program
Paid Time Off (PTO)
Company
Hilton
Hilton is a hospitality company, owns luxury and full-service hotels and resorts, and focused-service hotels.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$10.5BKey Investors
Pershing Square Capital ManagementHNA Group
2025-12-01Post Ipo Debt· $1B
2025-07-01Post Ipo Debt· $1B
2024-09-05Post Ipo Debt· $1B
Leadership Team
Christopher Nassetta
President and CEO
Kevin Jacobs
Chief Financial Officer
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
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