Augusta University · 12 hours ago
Associate Director, Campus Visits and Welcome Center
Augusta, GA
Full-time
Onsite
Lead/Staff, Director/Executive
$57K/yr - $69K/yr
4+ years expAugusta University is Georgia's innovation center for education and health care, and they are seeking an Associate Director of Campus Visits and the Welcome Center. This role oversees the planning, execution, and assessment of recruitment events and manages daily operations of the Welcome Center to ensure a welcoming experience for all visitors.
Higher Education
Responsibilities
Develop events and programs that effectively support both recruitment (encouraging applications) and yield (converting admitted students to enrolled students) as part of the overall undergraduate admissions strategy, drawing upon trends and real-time data
Design all event programming so that it contributes to meaningful connections between prospective students, families, and the AU campus community
Serve as a key member of the Office of Undergraduate Admissions leadership team, contributing to departmental decisions that support meeting the enrollment goals of Augusta University
Utilize CRM and event management platforms to manage registrations, communications, and post-visit follow-up
Analyze visitor and event data to inform strategic decision-making and enhance conversion metrics to meet application and enrollment goals
Ensure event and visit programs are accessible to all participants
Oversee the daily operations of the Gretchen B. Caughman Student Welcome Center, ensuring a welcoming, informative, service-oriented environment for all visitors
Hire, train, lead, and mentor full-time staff to successfully execute campus visit programs (Coordinator, Office Specialist)
Develop and maintain visit program operating procedures, campus tour routes, and information sessions that align with recruitment goals and brand messaging
Oversee the Coordinator of Campus Visit Experiences in hiring, training, and supervision of 1828 Ambassadors (student tour guides) and student support staff, fostering a culture of excellence and hospitality
Collaborate with campus partners (Facilities, Public Safety, Parking, Transportation, Housing, Dining, etc.) to ensure seamless visit experiences
Manage all aspects of the Student Welcome Center used by other AU partners and external agencies
Provide leadership for the design, coordination, and execution of major admissions events, including preview days, admitted student programs, and school counselor events
Partner with campus constituents in Enrollment & Student Affairs, the Academic Colleges, and others to deliver engaging, high-quality experiences that highlight the university's academic programs and campus life
Provide oversight on event logistics, including space reservations, catering, AV, registration systems, and event communication
Manage all assigned financial resources for visit programming and the Welcome Center, leading with fiscal responsibility and oversight
Lead post-event assessments, data tracking, and continuous improvement efforts to measure event impact on applications, visits, and yield
Serve as a member of the Office of Undergraduate Admissions leadership team
Serve as a key liaison between Undergraduate Admissions and campus stakeholders involved in event programming and visitor engagement
Represent the Office of Admissions on university committees related to campus events and visitor experiences
Provide guidance and support to campus colleagues hosting recruitment-related events
Perform other duties as assigned
Qualification
Required
Bachelor's degree from an accredited college or university
a minimum of four years of experience in event management or planning, college admissions, or higher education programming or administration
Preferred
Master's degree from an accredited college or university in Higher Education, Marketing, Communications, or a related field
Experience with campus visit programs or admissions recruitment events
Experience in Technolutions Slate CRM
Experience advising student ambassadors or student employees
Experience supervising full-time staff
Benefits
Health insurance
Dental insurance
Life insurance
Teachers Retirement System (or Optional Retirement Plan)
Earned vacation time
Sick leave
13 paid holidays
Tuition Assistance Program
Company
Augusta University
Augusta University offers opportunities #LikeNoOther through groundbreaking research, patient-centered clinical expertise and forward-thinking educational programs from three campuses in the beautiful Southern city of Augusta, Georgia, and satellite locations across the state.
5001-10000 employees
H1B Sponsorship
Augusta University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (84)
2024 (102)
2023 (75)
2022 (54)
2021 (28)
2020 (51)
Funding
Current Stage
Late StageLeadership Team
Stephen Wertz
Vice President for Foundations & CEO, Augusta University Foundation, Inc.
Heather Roszkowski, DSc
A/VP of Cyber Defense & Enterprise Chief Information Security Officer
Recent News
http://www.zdnet.com/
2024-04-30
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