Fletcher Jones Motorcars of Fremont · 10 hours ago
Mercedes-Benz Service Advisor
Fremont, CA
Full-time
Onsite
Mid Level
$120K/yr - $261K/yrFletcher Jones Motorcars of Fremont is part of the nation’s #1 family-owned automotive group, dedicated to delivering a world-class guest experience. The Service Advisor is responsible for ensuring an exemplary experience for service customers by managing communications between customers and technicians and preparing repair orders accurately.
Automotive
Responsibilities
Meet with customers and determine their needs for repair and/or service of their vehicle issues
Prepare accurate Repair Orders showing time, cost and labor estimates, verifying warranty and service contracts and reviewing with clients
Monitor the progress of each vehicle throughout the day and update customers frequently
Increase profitability by maximizing sales by promoting the sale of labor, parts and accessories by providing explanation of estimates and obtaining approval for work that is sold
Qualification
Required
Valid driver's license and clean driving record
Preferred
Previous experience as a Service Advisor
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
401(k) matching
Flexible spending account
Professional development assistance
Life insurance
Employee assistance plan
Disability insurance
Company
Fletcher Jones Motorcars of Fremont
Established in 1946 as well as being family owned and operated since 1946, the Fletcher Jones Company has grown into one of the largest and most respected automotive groups in the world.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ike Khan
DIRECTOR / CERTIFIED / PRE-OWNED MANAGER
Company data provided by crunchbase