Good Shepherd Community Care · 16 hours ago
Per Diem On Call Triage Assistant
Good Shepherd Community Care is a community-based, mission-driven hospice and palliative care organization recognized as one of the Top Places to Work in Massachusetts. They are seeking a Per Diem On Call Triage Assistant to manage urgent patient phone calls and triage them to the appropriate on-call staff overnight.
CommunitiesHealth CareHospitalNon Profit
Responsibilities
Working as a team player within the administrative staff
Triaging phone calls in a fast-paced office while the office is closed (overnight)
Managing urgent patient phone calls and triaging to the appropriate on-call staff
Qualification
Required
Ability to take initiative, work independently, and multi-task
Manage time and prioritize efficiently
Outstanding verbal and written communication skills
PC proficiency in Google Suite, Word and Excel
A professional and caring demeanor in person and on the telephone
Preferred
Bachelor's degree preferred
Benefits
Earned Sick Time
403(b) with company match eligibility
Employee Assistance Program
Partnership with Regis College for reduced tuition rates