Questeq · 13 hours ago
Senior Director of Operations
Pittsburgh, PA
Full-time
Hybrid
Lead/Staff, Director/Executive
$110K/yr - $130K/yr
5+ years expQuesteq is dedicated to quality and innovation in educational technology, primarily serving K-12 public school districts. The Senior Director of Operations will oversee technology departments, ensuring effective management processes and customer service while supervising a team of over 20 staff members.
EducationInformation Technology
No H1B
U.S. Citizen OnlyHiring Manager
Gary Hoffman
Responsibilities
Assumes responsibility for successfully accomplishing work objectives and delivering results, setting high standards of performance for self and others and verification of performance through measurement
Provides the COO with clear and concise operational status at partner sites through a tempo of regular briefings and reporting
Copes with change; shifts gears comfortably. Able to decide and act without having the total picture. Does not become agitated when various aspects of a situation are unclear. Comfortable with risk and uncertainty
Skills in active listening and delivery of effective written and oral correspondence in due consideration of context, message, medium, and audience
Displays and promotes high standards of ethical conduct and behaviors consistent with organizational and legal standards
Establishes a systematic course of action for self or others to ensure accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity
Identifies problems and uses logic, critical thinking, judgment, and data to evaluate alternatives and devise solutions to obtain a desired goal or outcome
Assesses personal strengths and weaknesses and proactively investigates new perspectives, approaches, and behaviors; pursues growth opportunities and skill improvement to maximize performance
Demonstrates a commitment to serving internal and external customers and providing value in all professional relationships
Ability and desire to work cooperatively with others on a team. Motivation to support coworkers in accomplishing group objectives
Study and master Questeq’s Educational Technology Management (ETM) model and be prepared to communicate its value to internal staff and customers
Evaluate the technology equipment and related managerial needs of school districts and prescribe a rightsized support team based on Questeq’s ETM model
Advocate for the establishment and growth of rightsized teams with customers
Identify well-qualified managerial and technical talent that mesh with school district culture and facilitate matchmaking with district stakeholders
Interview, hire, onboard, and mentor managerial and technical staff
Oversee operations of educational technology management for designated sites
Leverage and coordinate internal & external services and/or resources to solve issues in a timely and cost-effective manner
Plan, implement, and maintain business strategies, processes, and procedures
Gather, analyze, and interpret data and metrics
Maintain relationships with partners and vendors
Plan and effectively facilitate large groups meetings and networking events
Qualification
Required
Master's degree preferred. College degree and equivalent work experience required
5 years' experience in director role
5 years' experience in a direct supervisory role
Act 151: Child Abuse History Clearance
Act 34: Pennsylvania State Criminal History Clearance
Act 114: Federal Criminal History Clearance
Act 168: Required Employment History Review
Company
Questeq
Questeq is an information technology company offering educational technology management services.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jeffrey Main
CEO
Jason King
Chief Operating Officer
Company data provided by crunchbase