City of Indianapolis · 1 day ago
Park Manager II - Washington Family Center
Indianapolis, IN
Full-time
Onsite
Mid, Senior Level
4+ years expCity of Indianapolis is committed to enhancing community assets through its Indy Parks division. The Park Manager II is responsible for managing programs, services, and personnel at a designated park location, ensuring compliance with policies and laws while engaging with the community and overseeing daily operations.
GovernmentInformation ServicesNon Profit
Responsibilities
Designs and implements recreational programs in the core service areas of aquatics, sports and fitness, the arts, youth and family programs, seniors, therapeutic, and day camp
Develops and manages all fiscal resources, contracts, and partnerships for the park
Oversees and coordinates a volunteer community park advisory council
Manages the recruitment, training, and professional development of personnel at park location
Assesses the recreational needs of the community, plans, designs, implements and evaluates programs and services at location
Facilitates a volunteer advisory council representative of the neighborhood and user groups to the park facility
Develops budgetary needs of the park recreation services to be provided and makes recommendations to regional manager and department leadership
Responsible for recruiting, hiring, training, evaluating on-site volunteers, partners, and contractors
Projects, monitors, and adjusts spending and revenue to best meet the goals and performance measurements of the department
Oversees the ordering and purchasing of supplies, materials, and equipment for the park location
Monitors, evaluates, and recommends improvements, repairs, or changes to the resources of the park location to best meet the needs of the community
Adheres to resource management criteria of the department in the management of park facilities
Coordinates the training and monitoring of adherence to department policy and procedure at park location
Manages the customer service relations at the park location including all forms of communication with the public, marketing of programs and service
Responsible for proper collection and depositing of revenues
Responsible for on-site contract compliance monitoring
Processes customer inquiries and complaints, training and monitoring on site staff related to customer service skills
Uses software and variety of technology platforms to organize, document, track, and monitor work including, but not limited to, ActiveNet, InforPS, Microsoft Office Suite, Peoplesoft, NeoGov, and WebEx
Responsible for completing inspections and reports, and coordinating with supervisors, maintenance teams, risk manager, and DPW to ensure the safety of the park for patrons and staff
Responsible for management, planning, and implementation of aquatics programming and service delivery
Maintains aquatic facility providing the highest attention to safety for participants and employees
Works with Communications team to develop and implement a marketing/promotion plan for promoting programs and events to surrounding community and appropriate user groups
Utilizes social media platforms to highlight programs and services
Must maintain confidentiality at all times
Qualification
Required
Bachelor's Degree and four (4) years of managerial experience (or equivalent combination of education and experience) in Recreation or related field required
Ability to learn computer applications for purchasing, budgeting, program registration, facility reservations
Ability to work productively under general supervision
General ability to utilize a personal computer for word processing, e-mail, scheduling, data base spreadsheets
Must interact regularly with other divisions, departments, and agencies to maintain adequate resources and services on site
Must be self-motivated
Must be exceptional written and oral communication skills
Must be customer service oriented
Licenses/Certifications required: Ability to obtain: CPR and First Aid Teaching Certificate, Ellis, and Associates Lifeguard License, either a CPO or AFT certification for pool operation, Indiana Public Passengers Chauffeurs License, NYSCA Clinician Certification, Prefer CPRP (Certified Parks and Recreation Professional)
Candidate must be comfortable working within a diverse organization and have a fluency in and commitment to matters of equity and inclusion
Benefits
Life Insurance Employee Only (rates per $1,000 per month): Basic: Employer Paid
Optional Life Insurance Employee Only (rates per $1,000 per month)
Company
City of Indianapolis
The City of Indianapolis and Marion County offers an amazing array of career opportunities with more than 400 job titles and 37 divisions to choose from.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$3.98MKey Investors
U.S. Environmental Protection AgencyNina Mason Pulliam Charitable Trust
2023-05-25Grant· $0.97M
2022-09-03Grant· $3M
Leadership Team
Candace Harris
Chief Financial Officer
Dawn Sykes Randle
Chief Financial Officer
Recent News
2024-04-07
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