Essent · 13 hours ago
Closing Lead, Title Insurance
Coraopolis, PA
Full-time
Onsite
Entry, Mid Level
2+ years expEssent Group Ltd. is a Bermuda-based holding company that serves the housing finance industry by offering various risk management products and title insurance services. They are seeking a Closing Lead to manage a team of title closers, ensuring efficient loan closing processes while meeting production and performance goals.
ConsultingInsuranceRisk Management
Responsibilities
Lead a team of title closers, providing guidance on procedures and production, and training as needed
First point of contact to address and resolve any challenges or discrepancies that may arise during the closing process
Serve as the subject matter expert for Closing Services. Respond to questions regarding closing documents. Read and interpret documents (e.g. underwriting guideline matrix, lender’s instructions, trust agreements, purchase contracts, etc.)
Audit 1% of files per week and report findings to manager and team members
Address inquiries from clients, borrowers and agents professionally and in a timely manner
Collaborate with team members to find effective solutions and prevent delays
Stay up to date with industry regulations and legal requirements related to title closing. Ensure that all transactions adhere to these standards and promptly address any compliance issues
Excellent verbal and written communication skills, with the ability to interact professionally with various parties to effectively resolve any issues and provide updates on the status of transactions
Work daily assigned Work in Progress reports to ensure all parties are updated in a timely manner consistent with established standards for service and quality
Perform other duties as assigned by management
Qualification
Required
Bachelor's degree in related field preferred or equivalent work experience required
Requires 2-3 years of related experience in mortgage loan processing, preferably in a financial services company
Maintains flexible hours
Requires experience delivering exemplary customer service
Requires mathematical acumen to analyze equations
Interpersonal, oral, and written communication, and presentation skills
Analytical and problem-solving skills with a customer service orientation
Ability to work under pressure, prioritize, and multitask in a fast-paced environment
Project coordination, organizational, prioritization, and time management skills with attention to detail
Proficiency in MS Office Suite
Preferred
RamQuest Closing operations system knowledge preferred but not required
Experience developing and implementing staff training programs and related materials would be an asset
Coaching, mentorship, and training experience are preferred
Business acumen, leadership, and data-driven decision-making skills
Benefits
Paid time off
Medical
Dental
Vision
401(k)
Disability benefits
Company
Essent
Essent is a forward-thinking provider of private mortgage insurance (MI) and title insurance through its subsidiaries Essent Guaranty, Inc.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$600M2010-07-13Private Equity· $100M
2009-05-27Private Equity· $500M
Leadership Team
George Jackson, MBA, CMT
CTO, VP of Information Technology, Business Systems Solutions
Amy Carder
Chief Compliance Officer
Recent News
Morningstar.com
2025-09-09
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