Safety National · 11 hours ago
Client Engagement Manager - Philadelphia
Plymouth Meeting, PA
Full-time
Hybrid
Mid Level
$107K/yr - $141K/yr
4+ years expSafety National is a leading specialty insurance and reinsurance provider, committed to building careers with purpose. The Client Engagement Manager will shape enterprise-level partnerships with clients and brokers, ensuring seamless service delivery and client satisfaction.
Financial ServicesInsurance
No H1B
Responsibilities
Engage internally with business stakeholders and externally with brokers, policyholders, and TPA clients
Drive strategic partnerships, enhance client relationships, and optimize account management strategies
Expand market presence, strengthen client retention, and foster long-term business relationships that contribute to revenue growth and operational excellence
Serve as a trusted liaison and advocate, ensuring seamless service delivery across departments while nurturing long-term satisfaction and retention
Elevate the brand, support strategy sessions, steward client onboarding, and represent Safety National at regional events
Qualification
Required
This position allows for a hybrid work schedule which includes a minimum of 3 days per week in our Philadelphia, Pennsylvania Office, located at 401 Plymouth Rd., Plymouth Meeting, PA 19462. All employees are required to submit work from home requests and follow our Work From Home policy, which will be provided to all candidates selected to interview
Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
4 or more years of experience in property & casualty insurance or a corporate client-facing sales or service role
Intermediate-level proficiency in Microsoft Office Suite, digital communication platforms, and data analysis tools
Proven experience using CRM systems, preferably Salesforce, to manage client relationships and engagement metrics
Excellent written, verbal, and presentation skills with the ability to communicate effectively with professional and executive audiences
Preferred
Experience in risk management or claims related to Workers' Compensation, Commercial Auto, or General Liability
Insurance industry designations such as AIC, ARM, AINS, CSP, CPCU, or AIS
Benefits
Generous health, dental, and vision coverage
Health savings accounts
A 401(k)-retirement savings match
An annual profit sharing contribution
Family forming benefits for adoption, fertility, and surrogacy
Generous paid time off and paid holidays
Paid parental and caregiver leave
A hybrid work environment
Company-paid life insurance and disability
Professional growth and development opportunities
Employee recognition and well-being programs
Company
Safety National
Safety National is a specialty insurance and reinsurance provider.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
John Csik
Executive Advisor
Recent News
2025-03-26
Coverager - Insurance news and insights
2025-02-06
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