Artsy · 8 hours ago
Director, Sales Operations
New York, NY
Full-time
Hybrid
Director/Executive
$165K/yr - $190K/yr
6+ years expArtsy is seeking a systems-oriented leader to own and evolve the vision of our Sales Operations Team. This role will oversee a broad scope of responsibilities supporting sales and operations teams, including third-party systems infrastructure, data analytics, and AI-driven automations.
ArtContent DiscoveryE-CommerceInternetMarketplace
Responsibilities
Lead strategic roadmap planning and execution for Sales Operations, identifying opportunities that impact our ability to scale revenue and efficiency
Drive adoption of AI-powered automations and recommend use cases to increase efficiency across sales and operations
Build reporting dashboards and analytics to provide actionable insights on sales performance, pipeline health, and operational KPIs
Provide documentation, training, and change management to drive adoption of new processes and tools
Act as a thought partner to senior leadership, identifying gaps, architecting solutions, and balancing tradeoffs between tech debt, new initiatives, and build vs. buy decisions
Evolve Artsy’s sales systems ecosystem—including CRM, data platforms, integrations, and automation tools
Own external tooling including vendor selection, management, and renewal conversations
Own go-to-market motions for new tools, including adoption planning and cross-functional collaboration
Partner with leadership on revenue planning, forecasting, quota setting, and pipeline coverage modeling
Manage and mentor at least one direct report, with long-term potential to expand the team
Advocate for best practices in system design, governance, security, and privacy
Qualification
Required
6+ years of experience in Sales Operations, Business Systems, or Revenue Operations
Deep expertise in sales systems and infrastructure (CRM, data pipelines, integrations, and analytics platforms)
Strong understanding of sales motions and pipeline optimization
Experience migrating and consolidating systems
Familiarity with AI/ML applications in Sales Operations (e.g., predictive forecasting, lead scoring, workflow automation)
2+ years managing direct reports and/or technical contractors
Strong project management and cross-functional communication skills, with proven success working across technical and non-technical stakeholders
Ability to communicate vision to executives and troubleshoot details with junior team members
Technical skills (e.g., SQL, Python, APIs) to support system integrations, reporting, and automation
Experience with vendor management, data privacy concepts (e.g., GDPR/CCPA), and the emerging RevOps tooling landscape
Benefits
Opportunity to reimagine the art industry while working with a talented, diverse, international team.
Competitive salary and equity
Flexible time off: our culture of trust and empowerment allows employees to take the time they need away from work while still excelling in their roles
Comprehensive healthcare & benefit options, including: medical, dental, parental leave, short- and long-term disability, Employee Assistance Program featuring free mental health support, 401k, commuter benefits, flexible spending accounts (FSA), health savings accounts (HSA), financial wellness support & resources, and more
Professional development, including: mentoring, lunch & learns, regular training, 1:1 management, and an open feedback culture
Engaging opportunities and internal programming globally, to foster new relationships and build upon our collaborative community. Including: happy hours, holiday parties, global "All Hands" meetings, "Artsy Salon" (a yearly exhibition of our team's creativity), attendance to art world events, and more
Company
Artsy
Artsy is the largest online art marketplace with more than 1 million artworks by over 100,000 artists.
201-500 employees
H1B Sponsorship
Artsy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$133.68MKey Investors
AvenirL CattertonThrive Capital
2025-05-06Series A· $32.8M
2017-07-18Series D· $50M
2016-05-01Convertible Note
Leadership Team
Carter Cleveland
Founder and Executive Chair
Recent News
2025-11-14
2025-09-30
Company data provided by crunchbase