ScanTexas · 22 hours ago
Technical Support Manager
Dallas, TX
Full-time
Hybrid
Mid LevelScanTexas provides solutions to improve productivity for various industries and is seeking a Technical Support Manager. The role involves handling customer support issues, working with sales to configure solutions, and participating in sales meetings and installations.
Data Collection and LabelingInformation TechnologySoftwareWireless
Hiring Manager
Mark Alyn
Responsibilities
Answering and solving pre sales and post sales technical support issues for customers and ScanTexas sales personnel
Working with sales to configure solutions for customers. Solutions will be RFID, barcode scanners, barcode printers, mobile computers, etc from Zebra Technologies
Going onsite for sales meetings and installations
Being involved in crafting plans for how technical support helps us achieve our aggressive sales goals
Qualification
Required
Strong technical Barcode/RFID support skills needed
Experience preferred, but always open to new talent
Proven track record of meeting and exceeding customer expectations
Friendly, customer focused
Excellent communication, interpersonal, and leadership skills
Ability to motivate and manage yourself on a daily basics towards achieving technical goals
Strong analytical and problem-solving skills
Ability to work independently and in a team environment
Company
ScanTexas
Scantexas provides software, barcoding, data collection hardware, wireless design and installation services to companies.
Founded in 2000
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase