ATC · 15 hours ago
Operations Services Coordinator
Pewaukee, WI
Full-time
Hybrid
Entry Level
$29.85/hr - $34.83/hr
2+ years expAmerican Transmission Co. (ATC) is seeking a proactive, detail-driven Operations Services Coordinator to support their System Operations team. The role involves managing operational processes, supporting real-time operations excellence, and coordinating across diverse teams to enhance reliability and compliance.
Internet
Hiring Manager
Lisa Krueger
Responsibilities
Manage the full lifecycle of System Operations’ operating procedures—from scheduling updates to shepherding SME reviews to ensuring compliant publication and archiving
Validate device nomenclature and maintain controls for switching records and voice evidence
Curate and maintain Real Time Operations SharePoint sites, dashboards, and documentation repositories
Administer training, NERC certification records, confidentiality agreements, and onboarding logistics
Conduct sampling and quality reviews of logs, communications, and evidence packages
Prepare and organize documents for operator assessments, incidents, and compliance requests
Work closely with operators, technical SMEs, system leaders, and cross functional partners to keep processes aligned and expectations clear
Balance multiple timelines, stakeholder needs, and high priority requests with confidence and clarity
Identify issues, ask the right questions, and recommend process improvements that enhance reliability and compliance
Qualification
Required
Associate degree in business, office management, or equivalent experience
2+ years managing administrative or operational processes with strong proficiency in productivity tools
Operating procedure and documentation lifecycle management
Information and records management
SharePoint ownership and dashboard maintenance
Compliance and training record administration
Budget coordination and rotating shift pay practice support
QA sampling and communication review
Process improvement and project coordination
Timeline and workload management
Benefits
Annual incentive bonus
Employer-sponsored pension plan
401(k) match
HSA contribution
Life & disability insurance
Health care benefits
Generous time off plans
Flexible work arrangements
Company
ATC
ATC is connecting you with a sustainable energy future.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Rowe
President and CEO
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