Jack Henry · 5 hours ago
Change Management and Adoption Specialist
United States
Full-time
Remote
Mid Level
$73K/yr - $105K/yr
4+ years expJack Henry is a technology company focused on transforming financial services for community banks and credit unions. The Change Management & Adoption Specialist will support enterprise technology transformation efforts by guiding end users through new technologies and process changes, primarily focusing on the Salesforce implementation and other key initiatives.
BankingEnterprise SoftwareFinancial Services
No H1B
Responsibilities
Create and implement change management strategies and plans to maximize user adoption and proficiency, as well as to minimize overall risk so that business results are achieved
Partner with Corporate Project Management Office in project discovery to define change management requirements and assess business impact and identify areas of potential resistance
Create actionable deliverables for core components of the change management strategy including communications plan, training plan, impact assessment / resistance management plan, governance models
Design and conduct readiness assessments, evaluate results, and present findings in a logical and easy-to-understand manner to stakeholders across all levels – executive to frontline workers
Drive stakeholder engagement, organizational assessment, impact analysis, learning/training, communications/marketing, business readiness, deployment, and adoption measurement throughout technology consulting projects
Build knowledge and credibility quickly (projects vary in length, lasting anywhere from a few weeks to more than a year)
Support change portfolio management through collection of change impact and saturation data; and drives conversations with leaders to help them make informed decisions on intake and management
May perform other job duties as assigned
Qualification
Required
At least 4 years of experience in organizational change management specifically to technology-focused platform projects
Experience with agile transformations in large enterprises
Demonstrated experience developing messaging content and communications for various audiences
Preferred
Change management certification, Prosci is preferred
Experience with ServiceNow and Salesforce highly desirable
Benefits
Comprehensive benefits designed to support your physical, mental, and financial health
Company
Jack Henry
Jack Henry (Nasdaq: JKHY) is a well-rounded financial technology company that strengthens the connections between people and their financial institutions through technology and services that reduce the barriers to financial health.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-11-20IPO
Leadership Team
Kevin williams
CFO
Shanon Mclachlan
Chief Operating Officer
Recent News
2026-01-16
2026-01-13
Company data provided by crunchbase