CITY Furniture · 2 days ago
CLOSET SALES SPECIALIST - SARASOTA
Sarasota, FL
Full-time
Onsite
Entry Level
$21/hr - $21/hr
2+ years expCity Furniture, Inc. is seeking a Closet Sales Specialist to engage showroom guests and convert traffic into Closet System design appointments. The role involves delivering exceptional customer experiences, maintaining showroom standards, and supporting the sales pipeline through proactive follow-up and administrative excellence.
Retail
Responsibilities
Proactively greet Guests, introduce CITY’s custom Closet Systems, and deliver engaging walkthroughs following the Good–Better–Best structure
Design custom closets and provide on-the-spot free estimates for Customers using showroom displays and digital design tools
Convert showroom visitors into qualified design appointments by guiding them through booking processes (QR code, iPad, or manual entry). Capture and update all customer details in Monday.com for follow-up
Execute structured follow-ups using approved scripts to nurture leads, maintain contact with potential Customers, and convert interest into scheduled design consultations
Maintain showroom presentation standards, refresh displays, charge iPads, update QR codes, and ensure product materials are organized and accurate
Record all interactions and follow-ups in Monday.com, confirm upcoming appointments, and assist with data tracking, reports, and communication logs
Stay up to date on CITY’s Closet Systems, finishes, accessories, and hardware. Review vendor catalogs, attend training sessions, and continually develop product knowledge to ensure confidence and accuracy in design presentations
Adhere to all assigned Standard Work and Role and Responsibilities for your role
Qualification
Required
High school diploma or equivalent required
Exceptional communication and customer service skills
Professional presentation and product demonstration abilities
Strong follow-up and organizational skills
Ability to manage multiple leads and tasks simultaneously
Full-time showroom-based position (including weekends and holidays)
Typical schedule: 40 hours per week, 10:00 AM – 7:00 PM (may vary)
Standing and walking for extended periods
Occasional bending or lifting up to 20 lbs
Requires use of company-provided iPad and POS systems
Proficiency in Microsoft Office Programs (i.e. Excel, Word, and Outlook, etc.)
Proficiency in Google Suite (i.e. Docs, Sheets, Slides, etc.)
Experience with CRM tools (e.g., Monday.com) and digital scheduling systems
Adhere to all assigned Standard Work and Role and Responsibilities for your role
Preferred
Knowledge of luxury or custom home products preferred
Associate or Bachelor's degree preferred
2+ years of sales experience in retail, design, or home improvement environments preferred
Company
CITY Furniture
City Furniture, Inc. operates furniture stores.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Andrew Koenig
Chief Executive Officer
Recent News
2025-09-17
2025-08-06
Company data provided by crunchbase