Gorman & Company · 2 hours ago
Server PM
Milwaukee, WI
Part-time
Onsite
New Grad, Entry LevelGorman & Company is a hospitality organization seeking a Restaurant Server to ensure guests are served to the hotel’s standard. The role involves taking orders, serving food and beverages, and maintaining high standards of customer service.
Real Estate
Responsibilities
Greets guests and presents them with the menu
Informs guests about the special items for the day and menu changes if any
Suggest food and beverages to the guest and also try to upsell
Take food and beverage orders from the guest on the order taking pads or on the handheld Point of Sale (POS) system
Obtaining revenues, issuing receipts, accepting payments, returning the change
Performing basic cleaning tasks as needed or directed by supervisor
Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food. E.g.: No Garlic, less spicy, without egg, etc
Communicate to the guest and provide assistance with their queries
Coordinate with the dining room attendant, kitchen staff, and bar staff to ensure smooth operation and guest satisfaction
Serve food and beverage to the guest as per the course of order
Promptly respond to guest with any additional request
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses
Properly open and pour wine at the tableside
Adhere to grooming and appearance standards consistently
Understands and can communicate products and services available at the hotel
Must have some familiarity with basic cooking skills
Assist dining room attendant with stocking and maintaining the restaurant stock levels and side station
Help other areas of the restaurant such as answering telephones and completing financial transactions
Print closing report and drop the cash with the front office / accounts department
Tally the credit card settlements for the day with the batch closing report from EDC machine
Close the shift on the POS terminal
Qualification
Required
High school diploma or GED equivalent required
Previous experience in similar Job role
Excellent customer service skills
Excellent verbal and written communication skills
Company
Gorman & Company
Gorman & Company is a housing management company that offers architecture and construction services.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.1M2018-02-13Seed· $0.1M
Leadership Team
Brian Swanton
President & CEO
Recent News
2025-09-17
2025-06-17
Daily Herald
2024-11-10
Company data provided by crunchbase