Dexian · 11 hours ago
Treasury Management Operations Lead
Roseville, CA
Full-time
Onsite
Mid, Senior Level
$50K/yr - $58K/yr
3+ years expDexian is seeking a Treasury Management Operations Lead responsible for the efficiency and growth of the Bank’s Treasury Management department. This role includes executing operational tasks, supporting business development, mentoring staff, and ensuring compliance while maintaining strong client relationships.
ConsultingHuman ResourcesInformation TechnologyProfessional ServicesStaffing Agency
Hiring Manager
Vaishali Dangwal (She/Her)
Responsibilities
Lead the onboarding process for new and existing commercial clients, including complex multi-entity relationships and Smart Safe/Armored Carrier prospects
Conduct comprehensive training for clients on TM products, rules, and regulations. Accompany BDOs on site visits and assist with internal staff training at branches
Oversee the TM Services email inbox and voicemail to ensure timely, high-quality responses. Maintain strong communication with clients to ensure retention and satisfaction
Ensure all client files are compliant, agreements are collected, and documentation is maintained to track updates to relationships
Execute and reconcile daily operational tasks including Armored Carrier deposits, RDC processing, ACH processing (returns, pass-thru deposits), and Positive Pay exceptions
Analyze account activity data to risk-rate ACH and RDC clients periodically; identify activity issues and recommend limit updates. Use proficient knowledge to identify risk prevention solutions
Review complex bank statements to identify client needs, create proformas for proposals, and process third-party vendor fees
Create and manage custom reports in CRM BI. Review monthly/quarterly department checklists and tracking logs for accuracy before submission
Maintain expert-level proficiency in Fiserv DNA, Q2 Console, ETMS, Centrix PIQs, and Weiland
Identify operational inefficiencies and lead projects to resolve them. Assist in the creation and updating of departmental procedures
Assist in audit preparation and ensure compliance with all Bank policies, state, and federal banking regulations
Review and approve daily reconciliations alongside the TM Operations Manager to ensure outages are handled immediately
Provide daily guidance, training, and support to TM Operations Support Level I & II staff, ensuring team alignment on processes and compliance
Work closely with BDOs and Front Line staff to support sales goals and present analysis proformas
Qualification
Required
Minimum of 3–5 years of experience in Treasury Management Services or banking operations, with a strong focus on processing and product operations
Minimum of 1 year of experience providing training or mentoring within an operations environment
Proficiency with Weiland, Fiserv, and Q2 is highly preferred
Must be proficient in MS Office Suite (Word, Excel, Outlook)
Excellent presentation and communication skills (written and verbal)
Strong organizational skills with the ability to prioritize and multi-task in a fast-paced environment
Proven ability to act as a functional lead, presenting a professional image and fostering a positive team culture
Preferred
ACH Accredited Professional (AAP) certificate preferred (or willingness to obtain within the first year of employment)
Company
Dexian
Dexian provides services for staffing, talent development, and consulting, with a focus on technology, finance, and project management.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mahfuz Ahmed
Chairman of the Board
Vikram Motiani
Managing Director
Recent News
2025-11-19
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