NEOGOV · 17 hours ago
CWS Case Manager - Investigations / 61014761
York County, SC
Full-time
Onsite
Entry Level
$46K/yr - $53K/yr
1+ years expNEOGOV is part of the South Carolina Department of Social Services, which focuses on protecting and strengthening the lives of children and families. The CWS Case Manager is responsible for conducting investigations of child abuse and neglect, managing cases, and collaborating with legal entities to ensure the safety and well-being of children and families.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
The CWS Case Manager performs case management in the Child Welfare area of Investigations in accordance with DSS Policy, Mission and GPS Practice Model. Conducting timely initial investigations of reports of child abuse and neglect and offering services to children and families who may have experienced or are at risk of experiencing child maltreatment. Performs on-call duties as assigned
Performs case management (ie, contacts, case planning) to a caseload of families to ensure safety, permanency and well-being
Completes, reviews and updates the Family Advocacy and Support Tool (FAST) according to time frames established by DSS Policy. Utilizes the Family Advocacy and Support Tool (FAST) to collaboratively develop Family Permanency Plans and make timely service referrals
Maintains physical and electronic case record by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model. Ensures all case management activities are documented in CAPSS system according to time frames established by DSS policy. Ensures documentation meets quality standards and captures necessary elements pertinent to safety, permanency, well-being and case planning
Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment of safety and makes timely service referrals. Documents recommended intervention services or activities on the Family Permanency Plan
Maintains physical and electronic case record by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model. Ensures all case management activities are documented in CAPSS system according to time frames established by DSS policy. Ensures documentation meets quality standards and captures necessary elements pertinent to safety, permanency, well-being and case planning
Collaborates closely with legal when safety concerns are present or when a case has been identified as needing legal action to promote timely permanency. Regularly assesses safety and permanency resources, adheres to court orders, submits court packets timely and participates in legal proceedings
Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families
Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly
Performs Red Cross shelter duty or other emergency shelter duties/services as directed
Other duties as assigned
Qualification
Required
A Bachelor's Degree in Social Work, Behavioral Science, or Social Science
A Bachelor's Degree in any other field and one (1) year experience in a related field
Must possess a valid driver's license and have access to and be able to operate a motor vehicle
Benefits
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs
Health insurance; which includes prescription coverage and wellness benefits
Dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses
Retirement plan options; including defined benefit and defined contribution plans
South Carolina Deferred Compensation Program; which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options
Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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