Diana Health · 10 hours ago
Medical Records Specialist
United States
Full-time
Remote
Entry Level
2+ years expDiana Health is a high-growth network of modern women's health practices, committed to transforming women’s health. The Medical Records Specialist plays a key role in delivering an outstanding patient experience by managing medical records and supporting clinical providers and administrative teams in ensuring compliance with HIPAA and organizational standards.
Health CarePersonal HealthWellnessWomen's
Responsibilities
Retrieve, review, scan, and upload medical records into the EMR (e.g., Athena) following documentation standards
Process incoming and outgoing requests for medical records, ensuring timely response and proper signed authorization
Maintain accurate and up-to-date chart documentation, imaging, lab results, and consult notes
Ensure confidentiality and compliance with HIPAA and practice policies regarding PHI handling
Track and follow up on outstanding medical record requests
Communicate professionally with patients, providers, hospital staff, and external offices via phone, fax, EMR messaging, or secure systems
Support triage or scheduling teams with documentation-related inquiries
Collaborate with front office, clinical teams, and billing to resolve authorization or documentation issues
Assist with quality audit preparation, compliance reviews, and records retention schedules
Qualification
Required
High School Diploma/GED w/ 2+ years experience in a related field
Strong understanding of HIPAA and healthcare privacy regulations
Knowledge of referral processes, insurance authorization requirements, and medical terminology
Proficiency in Microsoft Office and digital communication platforms
Strong attention to detail and documentation accuracy
Excellent organizational and time management skills
Effective verbal and written communication
Ability to work independently with minimal supervision
High level of professionalism and discretion
Problem-solving and follow-through regarding record or referral delays
Ability to multitask in a fast-paced clinical environment
Preferred
Medical assistant certification, health information management training, or referral coordination experience
Experience in an OB-GYN or women's health practice
Familiarity with Athena or comparable EMR systems
Benefits
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave
Company
Diana Health
Diana Health offers personalized women's healthcare services in maternity, gynecology, menopause, mental health, and wellness.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$100MKey Investors
HealthQuest CapitalNorwest
2025-09-11Series C· $55M
2023-10-05Series B· $34M
2022-01-11Series A· $11M
Leadership Team
Kate Condliffe
Chief Executive Officer
Jim Corum
Co-Founder and Chief Growth Officer
Recent News
alleywatch.com
2025-10-03
alleywatch.com
2025-10-02
Company data provided by crunchbase