Akkodis · 11 hours ago
Business System Analyst
Plano, TX
Contract
Hybrid
Mid Level
$60/hr - $70/hr
3+ years expAkkodis is a nationwide enterprise with over 50 years in business, committed to fostering a collaborative and diverse workplace. The IT Business Systems Analyst 2 will bridge the gap between IT and business units, focusing on analyzing business needs and translating them into actionable technical solutions while managing and enhancing business systems for improved productivity.
Information Technology & Services
No H1B
Responsibilities
Work closely with technical product owners, IT resources, and stakeholders across departments to understand business needs, processes, and objectives
Conduct interviews, workshops, and document analysis to gather detailed requirements for new systems or system enhancements
Work with architects, developers, and DevOps engineers to design solutions, validate feasibility, and ensure scalability
Analyze existing systems and workflows to identify gaps, inefficiencies, or areas for improvement
Develop and document functional specifications, system design requirements, and workflow diagrams
Work with IT teams to ensure that system designs meet business requirements and technical standards
Support project planning by developing timelines, defining project scope, and estimating resources
Collaborate with project managers, developers, and other team members during the implementation phase
Conduct system testing, including functional, regression, and user acceptance testing (UAT), to ensure system changes meet quality standards
Act as a liaison between IT teams and business units, ensuring clear communication and understanding of system requirements and constraints
Provide training and support to end-users, helping them understand system functionalities and maximize the system’s value
Collaborate with data teams to ensure accurate data integration, reporting, and business intelligence
Develop and maintain reports and dashboards that support business decision-making
Stay updated on industry trends, best practices, and emerging technologies
Proactively identify opportunities for process improvement and lead initiatives to optimize
Define and enforce acceptance criteria for features and user stories to ensure high-quality deliverables
Collaborate with the QA team to develop comprehensive test plans, perform acceptance testing, and ensure product readiness
Lead user acceptance testing (UAT) sessions, ensuring that product features meet business and technical requirements
Coordinate product releases, working closely with release management, DevOps, and support teams
Monitor and track the performance of product features post-launch and implement necessary improvements
Provide post-release support to address technical issues and feedback from users and stakeholders
Ensure that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations
Work with the cybersecurity team to ensure applications are secured against potential threats and vulnerabilities
Develop and implement procedures for regular audits, risk assessments, and disaster recovery plans for critical applications
Qualification
Required
Bachelor's degree in Information Technology, Business, or related field
Minimum of 3 years of experience as a Business Systems Analyst or similar role
Certified Scrum Product Owner (CSPO), Professional Scrum Product Owner (PSPO), or SAFe certifications
Strong knowledge of automation tools, monitoring, and logging platforms
Proficiency in business analysis tools (e.g., Microsoft Visio, Lucid chart)
Familiarity with project management software (e.g., ADO, Jira, Asana)
Strong root cause analysis skills
Ability to understand complex business needs and translate them into technical solutions
Strong understanding of business processes and ERP/CRM systems
Proficient in conveying technical information to non-technical stakeholders and vice versa
Skilled in planning, organizing, and managing resources to bring about successful project completion
Open to learning and adapting to new systems, technologies, and business
Ability to work independently but in a collaborative manner
Work with cross-function teams
Must be legally authorized to work in the United States, without requiring, now or in the future, sponsorship for employment visa status
Preferred
Experience with low code platforms
Experience with SQL and data visualization tools
Experience with microservices architecture
Experience with containerization (e.g., Docker, Kubernetes)
Experience with modern cloud-native applications
Hands-on experience with tools like Git, Jenkins, or containerization
Benefits
Medical
Dental
Vision
Term life insurance
Short-term disability insurance
Additional voluntary benefits
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Lane Greever
Chief Operating Officer (COO), Americas
Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase