Memorial Health · 13 hours ago
Performance Improvement Consultant I
Jacksonville, IL
Full-time
Onsite
Entry Level
$18.34/hr - $28.42/hr
3+ years expMemorial Health is committed to enhancing patient safety and operational efficiency through quality and performance improvement initiatives. The Performance Improvement Consultant I will collaborate with multidisciplinary teams to apply Lean Six Sigma methodologies and support improvement projects aimed at elevating care delivery standards.
EducationHealth CareHealth DiagnosticsHospitalMedicalNon ProfitPrimary and Urgent CareWellness
Responsibilities
Lead and sustain departmental or unit-level improvement projects under direct supervision of a Black Belt
Apply Six Sigma methods to reduce variation, increase efficiency, and elevate care delivery standards
Support Black Belts and Master Black Belts in large, cross-functional projects and contribute to system-level improvement initiatives
Develop data collection plans and perform analysis to support improvement projects
Conduct risk assessments and contribute to FMEAs under Black Belt supervision
Track and report on project progress, KPIs, and outcomes within assigned scope
Escalate barriers and risks to Quality Leadership
Engage with unit and departmental-level stakeholders to identify and implement improvements
Serve as a liaison between frontline teams and Quality Leadership on broader initiatives
Collaborate with the Quality Improvement Manager and Director to scope quality improvement opportunities aligned with system goals
Educate colleagues on basic Lean Six Sigma concepts, tools, and techniques
Actively participate in mentoring from Black Belts and Master Black Belts to further develop skills
Design and deliver Lean Six Sigma education throughout the health system
Maintain professional growth through continuing education, seminars, workshops, and ASQ certification requirements
Participate in networking and community outreach that supports Memorial Health’s mission
Perform other related work as required or requested
Qualification
Required
Bachelor's degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required
In lieu of Bachelor's degree, 3 years related experience will be considered
American Society of Quality (ASQ) Six Sigma Yellow Belt certification required within 6 months of hire (ASQ Yellow Belt required as a prerequisite if not currently eligible for Green Belt certification)
Once achieved, Green Belt certification must be maintained through the ASQ recertification process
Ability to perform complex data analysis, draw conclusions, and convey recommendations to all levels of the organization through written reports and group presentations
Ability to work collaboratively under the direction of a Black Belt, while progressively building autonomy
Strong analytical, planning, and organizational skills
Proficient in Microsoft Office Suite, QI Macros/Minitab, and simulation software
Familiarity with clinical workflows, EHRs, and healthcare data sources
Ability to work in a team environment and to promote cooperation, collaboration, and high performance within and across disciplines
Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization
Ability to work independently and to manage multiple projects in a fast-paced environment
Preferred
years of on-the-job experience in one or more areas of the American Society of Quality (ASQ) Body of Knowledge preferred (Six Sigma, Lean Principles, Project Management)
Experience leading small to mid-scale projects directed at improving health outcomes, patient safety, and productivity management
Experience with healthcare regulatory standards (e.g. Joint Commission, IDPH) or the Malcolm Baldrige National Quality Award Health Care criteria desired
Company
Memorial Health
Memorial Health offers patient care, education, and research services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Charles D. Callahan, PhD, MBA, FACHE
President Memorial Hospital Group/President & CEO Springfield Memorial Hospital
Edgar J. Curtis
President and Chief Executive Officer
Recent News
2025-12-11
2025-11-10
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