Member Services Rep jobs in United States
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CareSource · 13 hours ago

Member Services Rep

positionBronx, NY
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

CareSource is a management services company dedicated to providing excellent customer support. The Member Services Representative is responsible for receiving and handling incoming calls, assisting members with their inquiries, and providing information about the company’s plans.

Health CareMedicalNon Profit
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Answer and handle phone calls and warm transfer only as needed
Assist members with finding providers and setting up appointments
Demonstrate knowledge of eligibility and benefits for all plans
Provide information to callers about our Plans
Write notes for all incoming calls on CT
Does grievance and incident reports
Perform any other job related duties as requested

Qualification

Call Center ExperienceCustomer Service SkillsHealthcare ExperienceCommunication SkillsComputer ProficiencyAttention to DetailWork EthicFast-paced Environment

Required

High School or GED required
One (1) year Previous Call Center Experience required
Previous experience working in a healthcare setting required
Must have experience working in a fast-paced environment
Must have exceptional customer service skills, excellent communication skills, attention to detail and possess a good work ethic
Proficiency working with computer is necessary

Benefits

Bonus tied to company and individual performance
Substantial and comprehensive total rewards package

Company

CareSource

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Glassdoor3.8
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CareSource provides managed care services to Medicaid beneficiaries.
dateFounded in 1989
location
Dayton, Ohio, USA
people-size1001-5000 employees
web-link
https://www.caresource.com/

H1B Sponsorship

CareSource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (39)
2023 (35)
2022 (21)
2021 (37)
2020 (28)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
FHLB Cincinnati
2026-01-17Grant

Leadership Team

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Erhardt Preitauer
President & Chief Executive Officer
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Jason Bearden
Market President and CEO, Georgia
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Recent News

Dayton Daily News
CareSource, Huntington Bank awarded $6.9M to go toward affordable housing programs
2026-01-18
PR Newswire
CareSource Promotes Jason Bearden to Regional Market President and Names New Georgia Market President to Support Continued Growth
2026-01-15
Dayton Daily News
Ohio tax break approved for 167 new CareSource jobs in Dayton
2025-12-17
Company data provided by crunchbase