Venture X Fairfax · 22 hours ago
Assistant Community Manager
Fairfax, VA
Full-time
Onsite
Mid Level
3+ years expVenture X Fairfax is a premier provider of membership-based workspace solutions. The Assistant Community Manager plays a key role in the daily operations of the coworking space, ensuring smooth operations and delivering an exceptional member experience through front desk responsibilities, member support, and event coordination.
Executive Office
Responsibilities
Greet all members and guests that enter the office
Answer phone and respond to missed calls
Attend member requests that can be taken care of at the front desk and escalate requests as needed
Monitor the location email account and respond in a timely manner
Assist in keeping common areas clean and tidy
Assist in transitioning meeting rooms
Inventory observation
Stocking/restocking Café/Kitchen
Run dishwasher and put clean dishes away daily
Clean coffee machines daily
Wipe down counters and tables at regular intervals and as needed
Refresh furniture and decor with team as needed
Liaison with building management
Assists with leads and inquiries
Assist with Virtual Office Members
Assist with documentation for all virtual office members
Assist with sorting and distributing mail as needed
Know how to update the Postal Mailbox (PMB) log weekly report
Collaborate with team for monthly Venture X events
Coordinate, set up, and break down Venture X events and member events as needed
Clean up after Venture X events
For after-office hours events: collect information, shares with Manager for approval or decline
Able to perform office tours for private offices and memberships
Assist to track/move membership leads through HubSpot pipeline
Daily awareness of Space and Meeting Room bookings
Communicating with clients to pay and confirm their booking invoices
Assist in tracking and moving events, meeting room bookings, and Virtual Office leads through the HubSpot pipeline
Go over the Booking page daily in the morning
Collaborate with team on all communications
Communication about events: social media, flyers, emails, etc
Record and send event/space media in Sharepoint for Social Media approval
Assist with training new staff (as applicable)
Qualification
Required
Self-starter, sales-driven, energetic, friendly, professional
3-5 years of experience in hospitality and/or customer service setting highly preferred
Sales experience welcomed
Office or Facilities management experience a plus
Able to work onsite daily Monday through Friday 9am-5:30pm
Flexibility to work after-hour events and/or weekends preferred
High school diploma or GED, required
Notary public, required (will cover cost of training and certification)
Excellent written and verbal communication skills
Professional phone and business etiquette skills
Problem-solving and conflict resolution skills
Calm under pressure, ability to pivot quickly
Ability to lift 50 pounds
Preferred
Bachelor's degree preferred
Basic knowledge of virtual mail preferred
Proficiency in Microsoft Office highly preferred
Proficiency in Canva, Yardi, and Hubspot preferred
Benefits
Medical, Dental, and Vision Healthcare Insurance partially covered by company
11 Federal Holidays
Paid Time Off (PTO) starting at 80 hours per year on an accrual basis with an increasing accrual rate on every work anniversary topping out at the 7th work anniversary with a maximum of 200 hours
Free parking
In-house Chaplain
Team-building events throughout the year
Professional growth and learning opportunities
Company
Venture X Fairfax
Venture X Fairfax - Mosaic District is a shared workspace and community for entrepreneurs, established businesses, creatives, startups, small businesses and Fortune 500 companies who need a professional and welcoming office space.
Founded in 2022Fairfax, Virginia, US
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase