Randstad Digital Americas · 8 hours ago
IT Hardware Asset Management Analyst
Newport Beach, CA
Contract
Hybrid
Entry, Mid Level
$45/hr - $52/hr
2+ years expRandstad Digital is looking to hire an IT Hardware Asset Management Analyst for a long term position for our customer in Newport Beach, CA. The role will be responsible for the enterprise-wide management of end user assets with a primary focus on maintaining a hyper accurate CMDB in ServiceNow.
Information Technology & Services
Responsibilities
Manage and execute end-to-end Hardware Asset Management (HAM) processes, ensuring compliance with lifecycle standards and organizational policies
Validate and reconcile asset data across systems of record (e.g., ServiceNow CMDB and Flexera) to maintain accuracy of ownership, location, and configuration details
Coordinate procurement activities and maintain supporting data, including purchase details, license assignments, end-of-life (EOL) and end-of-support (EOS) timelines, contract terms, warranty coverage, and related financial information
Review and triage ServiceNow Incidents and Requests related to hardware assets, driving timely resolution and data integrity updates
Prepare and distribute standard and ad-hoc reports, highlighting inventory accuracy, compliance metrics, and opportunities to harvest or replace hardware with cost-effective alternatives
Analyze deployment trends by manufacturer and model, and provide actionable insights to support refresh planning for PCs, iPhones, and iPads
Monitor asset lifecycle changes and proactively alert stakeholders to updates that impact their operations
Investigate and resolve discrepancies to preserve the integrity of hardware and software asset data across all systems
Identify and report issues with asset tracking tools (e.g., ServiceNow, Flexera) and supporting integrations; collaborate with platform owners to remediate and strengthen processes
Develop and maintain HAM program documentation, including process workflows, work instructions, and governance standards to ensure consistency and audit readiness
Qualification
Required
2-4+ years of experience in hardware management, associate's or bachelor's degree, or equivalent experience
Strong knowledge of MS Excel and VL Lookups
Should possess a solid understanding of IT Asset Management software management policies, procedures, and practices
Solid interpersonal, collaboration, communication and relationship skills delivering a positive customer experience
Strong organizational skills to manage multiple engagements simultaneously
Experience with data analysis tools including Excel and Power BI
Capable of working independently and able to handle multiple priorities
Preferred
Prior experience with software tools such as Flexera, ServiceNow, SCCM, Intune, and Nexthink
Experience using HAM tools to update the CMDB well as the knowledge of how to manually reconcile data
Familiar with contract/agreement review and accurate interpretation
ITIL, COBIT or IAITAM Certifications
Benefits
Medical
Prescription
Dental
Vision
AD&D
Life insurance offerings
Short-term disability
401K plan
Company
Randstad Digital Americas
Randstad Digital is a trusted digital enablement partner that facilitates accelerated transformation for businesses by providing global talent, capacity, and solutions across specialized domains.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Graig Paglieri
CEO, Randstad Digital Americas
Pascal de Hesselle
SVP, Executive Client Partner - Technology, Media & Telecom
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