Hall's Culligan Water · 8 hours ago
Field Service Technician
Dover, OH
Full-time
Onsite
Entry Level
$45K/yr - $60K/yr
1+ years expHall's Culligan of Dover, Ohio is seeking a Field Service Technician who will play a critical role in ensuring the proper installation and service of water treatment products. The technician will travel locally to residential and commercial customers to repair, upgrade, install, and troubleshoot equipment.
Consumer Services
Responsibilities
Install and service products and systems at both commercial and residential customer locations
Test and troubleshoot equipment to ensure proper functionality
Follow standard operating procedures (SOP’s) and safety protocols
Interact with customers in a professional and courteous manner
Communicate effectively to explain installation processes and answers questions
Provide technical support to customers during and after installations
Diagnose and resolve technical issues in a timely manner
Train customers on the proper use and maintenance of installed products and systems
Provide basic technical guidance to customers
Aid and/or provide training to coworkers and other departments
Maintain accurate records of installations and troubleshooting steps, including pictures
Operate service vehicles safely; adhere to safe driver policies and complete required vehicle inspections and maintenance
Load, unload, and secure service vehicles as required
Qualification
Required
Must maintain a valid Driver's License
Must be at least 18 years of age or older, and must be able to successfully pass, and maintain, an acceptable driving record check to be insurable by the company to operate a company vehicle
Must be able to safely operate a commercial vehicle daily for approximately 8-10 hours
Must be able to successfully pass criminal background check and drug screening checks, as well as any ongoing screenings per company requirements
Must remain physically capable, with or without reasonable accommodation, of performing the duties required of this position
Preferred
1-2 years of service installation and/or equipment repair preferred
Water softener installation and/or plumbing experience is a plus!
Benefits
Paid time off (PTO) at a generous accrual rate
Full benefits package, including a 401k with company match, following your introductory period
Opportunity to utilize Culligan equipment in your home free of charge
Company
Hall's Culligan Water
As your water experts since 1936, we have the skills and the experience to handle just about any water-related challenge that may come up.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Teema Roberts
Chief Financial Officer
Colleen Schlegel
Executive Assistant to CEO
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