IT Support Technician - Entry Level jobs in United States
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Akkodis · 17 hours ago

IT Support Technician - Entry Level

Akkodis is seeking an IT Support Technician in Detroit, MI. This role involves providing end-user support and ensuring the smooth operation of IT systems within a refining environment, with responsibilities including installation, maintenance, and configuration of IT systems.

Information Technology & Services
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H1B Sponsor Likelynote
Hiring Manager
Andrea Gomez
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Responsibilities

Provide in person troubleshooting for laptops, desktops, mobile devices, peripherals, and common applications
Support Tech Café services including consumable replacements and hardware swaps
Deliver clear, friendly, and professional communication while resolving issues efficiently
Escalate and follow-through on complex issues when required and document actions/resolutions
Install, maintain, and support field IT systems (including specialized Laboratory PC’s), including desktop and laptop hardware

Qualification

End-user supportIT systems maintenanceCustomer service skillsCommunication skillsInternship experience

Required

Internship experience will qualify for experience
New Graduate in Computer Science
Geek Squad or Best Buy Genius Bar experience would be a fit
Must have excellent communication skills and good customer service skills

Benefits

Medical
Dental
Vision
Term life insurance
Short-term disability insurance
Additional voluntary benefits
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay

Company

Akkodis provides digital engineering solutions for sustainable and innovative industries.

H1B Sponsorship

Akkodis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)

Funding

Current Stage
Late Stage

Leadership Team

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Lane Greever
Chief Operating Officer (COO), Americas
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Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
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Company data provided by crunchbase