Kyndryl · 12 hours ago
Associate Director, Creative Technology, Kyndryl Vital (US AI Innovation Lab)
Dallas, TX
Full-time
Hybrid
Senior Level, Lead/Staff, Director/Executive
$138K/yr - $263K/yr
10+ years expKyndryl is a company that designs, builds, manages, and modernizes critical technology systems. They are seeking an Associate Director of Creative Technology to lead design vision for complex projects and integrate innovative technologies into digital transformation strategies.
Information Technology & Services
Responsibilities
Lead the overall design vision for complex client projects, collaborating with stakeholders to deliver high-impact design solutions
Define experience strategies that integrate cutting-edge technologies into broader digital transformation roadmaps
Act as a senior leader and advisor, managing multidisciplinary teams and mentoring designers, technologists, and researchers
Build and maintain trusted relationships with senior client stakeholders, articulating how creative technology drives strategic outcomes
Drive best practices, contribute to the evolution of Kyndryl Vital’s methodologies, and ensure the technical and creative quality of all design outputs
Qualification
Required
Human-Centered Design: You can guide large teams in user-centered practices and ensure that complex, multi-touchpoint solutions still address fundamental user needs. You likely have experience creating or approving user experience guidelines and frameworks that others follow
Cross-disciplinary Collaboration: You have an exceptional ability to lead cross-disciplinary teams. You don't just collaborate with engineering and other departments – you orchestrate them. Under your leadership, design, engineering, business, and operations folks co-create effectively. You can resolve conflicts or misalignments between disciplines by refocusing everyone on common goals
Innovation: You are a thought leader in applying emerging technology to solve design and business problems. You have a forward-looking perspective, anticipating what technologies or trends (like agentic AI, edge computing, blockchain, etc.) might be relevant, and you incorporate that into strategic planning. You encourage a culture of continuous innovation in your team, perhaps by establishing innovation sprints or research initiatives within projects
Rapid Prototyping: You have a deep knowledge of prototyping at scale. While you may not build every prototype yourself, you know what high-fidelity prototyping entails and can set expectations and processes for your teams to prototype efficiently. You ensure that rapid experimentation remains a core part of the project approach, even at large scales or later stages of development, to validate assumptions
Feasibility Analysis: You can assess not only if a design is technically feasible, but also operationally and financially feasible for a client. This comprehensive feasibility perspective means you guide teams toward solutions that are innovative yet realistic given the client's context (budget, tech infrastructure, talent available, etc.)
Storytelling: You can craft vision narratives, white papers, or executive presentations that frame an innovative concept in terms of business value and strategic necessity. Your storytelling convinces organizations to take bold steps
AI and Data Ethics: You might be establishing guidelines or principles for ethical AI and data usage within the design practice. You ensure that any solution we propose has been vetted for ethical implications, and you can speak to how we mitigate risks related to bias, privacy, and security in front of executive stakeholders or in governance reviews. This includes responsible agentic AI patterns (tool permissioning, human-in-the-loop controls, auditability)
Bachelor's Degree in a relevant field (or equivalent demonstrable portfolio of work)
Preferred
10+ years of experience in experience design, creative technology, or innovation roles, with at least several years in a leadership capacity. You have led interdisciplinary teams and managed senior-level client relationships
Experience in multiple industries or a deep focus in one, enabling you to bring a wealth of knowledge to strategy discussions. You might be known for expertise in a field (e.g., smart cities, healthcare innovation, financial tech) which adds credibility when advising clients in that space
Proven track record of delivering large-scale design and technology programs in enterprise environments. You understand enterprise requirements (compliance, scalability, global deployment, etc.) and have led projects that navigated these successfully while still innovating
Experience in consulting or agency leadership, including responsibilities for account growth or business development. You know how to identify client needs and propose creative solutions, often leading to follow-on work or expanded engagements (this business acumen supports strategic initiative driving)
Strong familiarity with IT governance, security standards, and system integration at a high level – ensuring that any cutting-edge solution proposed can pass enterprise scrutiny and be integrated into the client's ecosystem
Experience building or scaling a team or practice. Perhaps you have hired talent, defined team roles, or instituted training programs. This experience means you can help grow Kyndryl Vital's Creative Technology practice itself, not just deliver on projects
Hands-on background in technology (software development, data science, etc.) earlier in your career is a plus. While now you operate at a strategic level, having that hands-on foundation helps you guide technical conversations credibly and mentor technical staff effectively
Benefits
Kyndryl’s discretionary annual bonus program, based on performance and subject to the terms of Kyndryl’s applicable plans.
Comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off.
Company
Kyndryl
Kyndryl is an information technology and services company.
10001+ employees
H1B Sponsorship
Kyndryl has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (35)
2023 (20)
2022 (39)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-02-20Post Ipo Debt· $500M
2021-11-04IPO
Leadership Team
Antoine Shagoury
Global Chief Technology Officer
David B. Wyshner
Chief Financial Officer
Recent News
2026-01-23
2026-01-23
2026-01-22
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