Digital Customer Success Manager jobs in United States
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LocaliQ · 14 hours ago

Digital Customer Success Manager

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$45K/yr - $55K/yr
date3+ years exp

USA TODAY Co., Inc. is a diversified media company dedicated to empowering and enriching communities. The Digital Customer Success Manager will be the primary point of contact for clients, managing advertising campaigns across multiple platforms and ensuring that clients meet and exceed their marketing goals.

AdvertisingBusiness DevelopmentSEMSEOSocial Media Marketing
badNo H1Bnote

Responsibilities

Own the Client Relationship: Build trust, maintain transparency, and deliver results aligned with business objectives
Drive Success: Plan and manage campaigns across search, display, social, and print to maximize ROI
Collaborate Across Teams: Work closely with sales and optimization teams to develop strategies and execute campaigns
Communicate Value: Provide regular performance reviews and insights to keep clients informed and engaged
Stay Ahead of Trends: Monitor campaign performance, identify opportunities, and recommend creative solutions to improve results
Ensure Consistency: Maintain a unified marketing message across all channels

Qualification

Digital advertising campaignsGoogle Ads certificationGoogle Analytics certificationClient relationship managementData analysisExcel proficiencyPowerPoint proficiencyCommunicationRelationship-building skillsCollaboration

Required

Bachelor's degree in business, marketing, advertising, or related field
2+ years of hands-on experience managing digital advertising campaigns
3+ years in client-facing account management or customer service
Strong technical skills and ability to analyze campaign data
Excellent communication and relationship-building skills
Proficiency in Excel and PowerPoint; CRM experience a plus

Preferred

Google Ads and Google Analytics certifications preferred

Company

LocaliQ

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LocaliQ is a marketing platform that helps businesses find and convert with a suite of marketing automation and insight tools.
dateFounded in 2018
location
Pittsford, New York, USA
people-size1001-5000 employees
web-link
https://localiq.com

Funding

Current Stage
Late Stage

Leadership Team

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Stephanie McLoughlin
Vice President, National Partnerships
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Erin Rose
Sr. Director of Partner Development and Strategic Sales
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