Express Flooring · 15 hours ago
Order Entry Specialist I
Express Flooring is a leading provider of residential and commercial flooring solutions in multiple states, seeking dedicated professionals to join their team. The Order Entry Specialist I will be responsible for processing orders, managing documentation, and ensuring timely communication with internal and external stakeholders.
Retail
Responsibilities
Download orders from online portals / internal software and attach all necessary legal documentation for the orders to be processed
Convert quotes/leads to an order from internal software and external digital platforms
Read, understand, and analyze contract and drawing specifications for accurate estimating procedures
Process orders by analyzing and estimating the contract to the field diagram with exceptional mathematical comprehension and accuracy
Monitor and manage emails that affect order processing with exceptional time management
Prioritize and process orders with urgency by installation dates and regional shipping needs
Proactively and professionally communicate with internal and external salespeople when documents are missing, or questions need to be resolved that affect the urgency of an order to installation
Communicate with Managers and team on inventory needs and issues and stock check duties as necessary
Track orders with urgency to ensure installations are staged and scheduled on time for external customers
Qualification
Required
2-5 years of experience in data entry and order processing roles
Experience with order management processing and systems
Ability to read and interpret flooring job takeoffs (diagrams) for processing to a sales order
High School Diploma. Associates Degree Preferred
Work independently as well as with teams
Proficient in MS Office skills, including Outlook, Word, Excel and Teams
Operate basic office equipment (copier, printer, scanner, etc.)
Work with order processing and ERP systems (NetSuite, Rollmaster, SAP, etc.)
Attendance and punctuality are requirements of this position
Ability to work independently and as part of a team
Preferred
A construction and/or flooring background
Benefits
Comprehensive medical, dental, and vision plan options
Company-paid virtual primary care, urgent care, and mental health coverage
Health Savings Account (with HDHP enrollment)
Health & dependent care flexible spending accounts
Company-paid basic life insurance
Voluntary supplemental life insurance
Company-paid short-term disability insurance
Voluntary long-term disability
Company-paid Accident and Hospital Indemnity
401(k) with company match (Pre-tax & Roth options)
Paid PTO, bereavement leave, and maternity leave
7 company-paid holidays
Employee Assistance Program (EAP)
Company-paid loss support and legacy planning
Company
Express Flooring
Express Flooring is a leading residential flooring company dedicated to making the flooring process effortless and stress-free.