Abbott · 4 hours ago
Sales Operations Associate
Austin, TX
Full-time
Onsite
Entry Level
$20.50/hr - $41/hr
1+ years expAbbott is a global healthcare leader that helps people live more fully at all stages of life. They are seeking a Sales Operations Associate to support the US CRM Commercial Sales Organization by managing initiatives, reporting, and analytics, as well as training and supporting the implementation of the Salesforce platform.
BiotechnologyEmergency MedicineGeneticsHealth CareHealth DiagnosticsManufacturingMedicalMedical DeviceNutritionPharmaceutical
Responsibilities
Manage the responsibilities of the Sales Operations role as related to, but not limited to, the following :
Support Field Sales Representatives and Managers with processing orders in Salesforce
Problem solve sales order and commercial operation issues with a strong sense of urgency
Examples of support provided, includes, Salesforce Sales Order entry corrections and adjustments, inventory related swaps in Salesforce.com
Support field teams with phone calls, emails, and Teams instant messaging
Develop and maintain understanding of Sales Operations processes, other key functional area processes, as well as various IT systems used in support of the sales force
Understanding & training ability to utilize Salesforce & SAP technology
Develops strong, positive working relationships with Sales Operations team members, Customer Service team members, Inventory teams, Quality team members, Field Sales Representatives and Managers, and other personnel this position will interact with on a daily basis
Collaborate with key stakeholders to develop project requirements, scope, and execute on project delivery
Travel for meetings and trainings, as needed, - Support various efforts to define, analyze, and recommend solutions to address sales issues based on an understanding of our current business processes and future business needs
Ability to support multiple Field Sales Representatives and Managers, on a national level
Performs related functions and responsibilities as assigned
Qualification
Required
Bachelor's Degree
1 year minimum experience
Requires Microsoft Excel, Access, PowerPoint, and Word application expertise
Excellent written business communication and verbal presentation skills are essential
Candidate must possess a strong customer service orientation
Preferred
Minimum of 3 years in Customer Service or Commercial Operations experience
Experience with Salesforce.com and SAP
Strong knowledge of spreadsheet, database, and word processing programs
Demonstrated project management skills a plus
Must be able to work independently and work effectively in a team environment, requiring strong communication and collaboration skills
Benefits
Training and career development, with onboarding programs for new employees and tuition assistance
Financial security through competitive compensation, incentives and retirement plans
Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
Paid time off
401(k) retirement savings with a generous company match
Company
Abbott
Abbott is a healthcare company that produces diagnostic kits, medical devices, nutritional products, and branded generic medicines.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6.79M2011-03-15Post Ipo Debt· $0.1M
2009-03-16Post Ipo Debt· $6.69M
1980-12-12IPO
Leadership Team
Robert Ford
President & Chief Executive Officer
Mike Peterson
Senior Vice President
Recent News
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