USAJOBS · 2 days ago
Firearms Sales Specialist NF2 Flexible
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! This role focuses on delivering a best-in-class customer experience and driving strong customer engagement with the firearms department, while adhering to all governing processes and requirements.
ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency
Responsibilities
Focuses on delivering a best-in-class customer experience and driving strong customer engagement with the firearms department. Focuses on solution-based selling, offering applicable accessories and services to the customer in addition to the firearm. Required to strictly adhere to all governing bodies¿ processes/requirements including but not limited to: ATF, FFL, DOD, Marine Corps, State, Corporate and local command for selling, handling, receiving, transferring, inventory management, and records management for all weapons and ammunitions
Communicates with management to support customer inventory requests and general business needs. Uses exception reporting to identify merchandise categories requiring corrective action to protect sales and customer service levels. Follows the special-order process according to standard processes. Supports advertising and promotional set up requirements including, merchandising, signing, pricing and other tasks as needed
Supports store operations in areas of POGs (Planograms), replenishing the sales floor, managing on hand integrity, receiving of products, backroom organization, customer program engagement, cash register duties and other operational tasks both within and outside of the assigned department. May be periodically assigned to work in other areas of the store (outside firearms) when firearms workload is not present, is significantly diminished, or there is more staffing than required workload within firearms
Completes all required training to maintain Firearms eligibility
May work outside of retail in other firearms activities within MCCS including but not limited to the firing range, or target practice facility. May maintain some or all key holder standards; Opening, closing, vendor management, light custodial duties and register operations/cash handling. May require additional training, certifications or licenses as required by the business position including but not limited to, food safety training and military star card access. Participates in year-end inventory. Identifies and communicates potential risk of loss and/or theft
Qualification
Required
Must be 21 years old
One year of sales associate or sales lead experience in a retail environment
Ability to learn, execute and train operating standards and procedures
Experience in leading by example and showcasing best practice customer service and problem solving
Proficient in operating computer with knowledge of Microsoft applications such as Excel, Word and Outlook
Ability to successfully obtain/maintain a Tier 3 background investigation
Complete all required training to maintain Firearms eligibility
DD Form 2760 certifying whether or not a qualifying conviction for a misdemeanor or felony crime of domestic violence has occurred MUST be completed
Preferred
Two years of specialty retail experience with firearms, tactical and outdoor sporting goods
Benefits
Stability of Federal Civilian Service
People with passion for doing work that matters
Quality of Work Life Balance
Competitive Pay
Comprehensive Benefit Packages
Marine Corps Exchange and Base Facility Privileges
Company
USAJOBS
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Funding
Current Stage
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