LexisNexis Risk Solutions · 14 hours ago
Sr UX Researcher I - Raleigh, NC - HYBRID
Raleigh, NC
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $159K/yrLexisNexis Risk Solutions is a part of RELX, a global provider of information-based analytics and decision tools. The Sr UX Researcher I will focus on internal, employee-facing products powered by Generative AI, partnering with various teams to understand employee needs and shape practical solutions.
AnalyticsHealth CareInformation TechnologyInsurTechRisk ManagementSoftware
Responsibilities
Lead rapid discovery and evaluative research for internal, GenAI-enabled tools
Identify employee needs, pain points, and jobs to be done across roles and workflows
Select and apply appropriate research methods, balancing speed and rigor
Synthesize insights into clear, actionable guidance
Partner closely with product, design, engineering, and data science to frame problems and co-create solutions
Use analytics and system data to complement research
Apply AI tools to accelerate research planning, analysis, and synthesis
Manage multiple projects and priorities with minimal oversight
Qualification
Required
Strong experience with a range of UX research methods, including interviews, usability testing, surveys, and workshops
Demonstrated experience conducting generative / discovery research
Hands-on experience using Generative AI tools in daily work, including to support research planning, analysis, synthesis, or sensemaking
Ability to independently design, execute, and communicate research
Experience using research analysis tools (e.g., Qualtrics, Dovetail, Excel, Rr)
Working knowledge of qualitative and quantitative analysis methods
Excellent communication and stakeholder collaboration skills
Experience researching internal or enterprise tools
Experience using Jobs to Be Done or similar outcome-focused frameworks
Curiosity about human–AI interaction, trust, and adoption in AI-enabled systems
Degree in human factors, psychology, anthropology, design, or a related field
Benefits
Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
Up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
Company
LexisNexis Risk Solutions
LexisNexis Risk Solutions provides information to assist customers in industry and government in assessing, predicting, and managing risk. It is a sub-organization of ChoicePoint.
Founded in 2000
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bill Madison
CEO - Insurance Solutions
Mark Kelsey
Chief Executive Officer, LexisNexis Risk Solutions
Recent News
2026-01-22
BiometricUpdate.com
2025-12-27
Company data provided by crunchbase