Airbus · 14 hours ago
Repair and Warranty Specialist (Contract)
Miami Area, FL
Full-time, Contract
Onsite
Entry, Mid Level
2+ years expAirbus, through its subsidiary Satair, is seeking a Repair and Warranty Specialist to join their Miami team. The role involves administering Repair/Exchange Orders and Warranty claims while ensuring timely and quality service delivery to customers.
AerospaceCommercialManufacturing
No H1B
Responsibilities
Handle, log and follow up on customers’ Repair Orders & Warranty claims while closely monitoring that the suppliers conform to agreed upon contractual obligations
Ensure internal/external customers are updated on status of Repair/Lease/Exchange Orders & Warranty claims
Issue Repair/Exchange Orders to approved suppliers
Handle follow-up and improvement of Satair's objectives for Repair Orders & Warranty claims and prepare performance reports on a monthly basis which reflect:
Manage Customer Battery repair order and invoicing
Initiate and follow up on actions ensuring improvement plans are met
Initiate follow-up sessions/call with suppliers to ensure contractual SPTs/TATs are met and processes are aligned
Working closely with vendor/OEM to manage customer return and Warranty claims
Initiate and follow up on action tracker to ensure improvement plans are met
Ensure changes in supplier performance are communicated to all stakeholders
Monitor and report on political and other conditions in the market place of importance to Satair’s competitiveness, including competitors’ behavior and activities
Perform other duties as assigned to support the overall objectives of the repair operations
Qualification
Required
Associate Degree in Supply Chain. Production, Engineering or a closely related field, or an equivalent combination of education and extensive relevant experience
Minimum 2-5 years working experience in Customer Order Management or Supply Chain or similar specifically within a repair or service-oriented context
Professional and practical insight and experience with purchasing and logistics
Working knowledge of SAP
Strong communication skills, both written and verbal, in English are required
Authorized to work in the US, Able to work in US without current or future need for visa sponsorship
Preferred
Demonstrated experience and skill in the use of PC software (e.g., Google Suite) as well as internal company operating systems relevant to repair and service management (e.g., SAP)
Company
Airbus
Airbus designs, manufactures, and delivers aerospace products, services, and solutions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Fokke Mentjes
Vice President - Head of Cabin and Cargo Electronics
A
Antje Bulmann
Venture Lead Direct Air Capture
Recent News
2025-08-20
Washington Technology
2025-08-05
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