CVS Health · 17 hours ago
Tech I
United States
Full-time
Remote
New Grad, Entry Level
$17/hr - $28.46/hrCVS Health is focused on building a connected and compassionate health experience. The Tech I Prior Auth role involves managing inbound calls and providing assistance through the prior authorization process while ensuring accurate documentation and communication with internal teams.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Effectively manage work volume by handling inbound calls/fax/ePA requests utilizing appropriate courteous and professional behavior based upon established standards
Comply with departmental, company, state, and federal requirements when processing all information to ensure accuracy of information being provided to internal and external customers
Communication with other internal groups regarding determination status and results (seniors, pharmacists, appeals, etc)
Identify and elevate clinical inquiries to the pharmacist team as appropriate
Other duties assigned, for example faxes, sorting, email boxes, CAS maintenance, etc
Qualification
Required
Able to apply basic computer skills
Knowledge of Microsoft Office Suite: Excel and Word required; Access, Outlook, PowerPoint, Visio preferable
Keyboard skills essential
Basic pharmaceutical knowledge pertaining to terminology, calculations, and protocols
Must be able to utilize available resources independently and provide high quality work
Must be able to deal with a diverse customer base (internal and external) in a friendly and confident manner
Ability to maintain confidentiality of PHI (Protected Healthcare Information)
High School Diploma or equivalent GED
Preferred
Must be able to multitask and utilize multiple system applications simultaneously
Must be able to absorb presented information, display motivation, seek development and problem solve
Ability to adapt and change with workflow and shifting priorities
Must possess excellent written, verbal, grammar, and listening communication skills
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
Founded in 1963
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-25
Company data provided by crunchbase