Miller Cooper & Co., Ltd. · 8 hours ago
Human Resources Director
Responsibilities
Serve as the primary point of contact for employee relations matters, including performance concerns, workplace issues, investigations, and conflict resolution
Partner with leaders to provide guidance on coaching, corrective action, and performance improvement plans
Ensure consistent application of policies and fair, equitable treatment of employees
Lead and oversee involuntary and voluntary separations in a manner that achieves smooth transitions
Advise leaders on risk mitigation, documentation, and best practices related to terminations
Ensure compliance with all legal and regulatory requirements related to separations
Oversee all employee benefits programs, including health, dental, vision, life, disability, retirement plans, and wellness initiatives
Lead annual open enrollment planning, communications, vendor coordination, and execution
Serve as the primary liaison with benefits brokers and vendors; evaluate plan effectiveness and cost efficiency
Ensure timely and accurate administration of benefits throughout the employee lifecycle
Provide oversight of payroll processing in partnership with Finance and/or an external payroll provider
Ensure payroll accuracy, compliance with wage and hour laws, and timely resolution of payroll-related issues
Ensure firm compliance with all applicable federal, multiple state, and local employment laws and regulations
Maintain and update employee handbook, policies, and procedures
Oversee compliance related to FMLA, ADA, state leave programs, military leave, and other protected leaves of absence
Manage audits, reporting, and responses to employment-related inquiries or claims
Oversee administration of FMLA, medical, parental, military, and other statutory or firm-sponsored leaves
Ensure accurate tracking, documentation, and communication with employees and managers
Partner with leadership to support employees returning from leave and ensure smooth transitions
Manage and develop one HR Generalist, providing coaching, prioritization, and professional development
Allocate work effectively to ensure timely and high-quality HR support across the firm
Evaluate and improve HR processes, systems, and workflows to support scalability and efficiency
Use HR data and insights to inform decision-making and leadership discussions
Lead HR orientation for new hires when needed
Other HR related duties as assigned
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, or a related field
10+ years of progressive HR experience, including leadership experience
Demonstrated experience handling employee relations, terminations, and compliance matters
Strong working knowledge of employment laws in multiple states, FMLA, and leave administration
Experience overseeing benefits programs and open enrollment
Prior experience managing payroll processes or payroll vendors
Experience managing and leading others
Preferred
HR certification (SHRM-SCP, SPHR, or equivalent)
Benefits
Competitive benefits package
Generous paid time off
401K profit sharing
Discretionary performance-based annual bonuses (for eligible employees)
Paid Parental leave
8 hours of paid volunteer time
Team lunches in the office every Tuesday
Miller Cooper Communities (employee resource groups)
Commuter Benefits
Company
Miller Cooper & Co., Ltd.
Miller Cooper, the 10th largest accounting firm in Chicago, has proudly served entrepreneurial, middle market businesses since 1919.