NEOGOV · 13 hours ago
Communications Administrator
Hilliard, OH
Full-time
Onsite
Senior Level
$70K/yr - $85K/yr
5+ years expNEOGOV is a company that provides innovative solutions for government agencies. The Communications Administrator is responsible for developing and implementing communication, public relations, and marketing plans for the City of Hilliard, ensuring effective engagement with various audiences.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
May serve as surrogate department lead and designated on-call spokesperson for the City during the absence of the Director of Community Relations
Exhibits a mastery of strategic municipal public relations and marketing skills, strategies, and best practices
Responds to media inquiries in a timely manner; advises staff on media responses, develops relationships with local media, and contacts press for various events and subjects
Coordinates with and supports departments with communications expertise for various activities, including communication projects, public outreach, community engagement, public information, and media response
Develops and implements communication plans and deliverables under the direction of the Director of Community Relations, which include (but are not limited to) producing news releases, social media content, newsletters, videos, photos, graphic design, web content, City Council proclamations, ads, brochures, etc
Develops and implements internal communication strategies and tactics that ensure all staff members are informed and engaged ambassadors of the City
Coordinates and supports critical communication functions during city emergencies and/or disasters
Assists in updating City websites, including expanding and managing the general content, and improving their appearance and usability
Prepares speeches, correspondence, acknowledgements and oral presentations to be delivered by City staff and/or elected and appointed officials
Compiles, disseminates and distributes day-to-day information to City staff and the public
Coordinates the preparation and distribution of various publications to include budgeting, specification bidding, layout and design, article writing, editing, printing and circulation
Prepares work products free of errors while meeting deadlines in a timely manner
Collaborates with Community Relations staff and other individuals engaged in the development of informational and educational material for release to the public and news media
Listens to and respects input from workgroup conversations, interacting tactfully and directly to collaboratively resolve issues arising from these discussions
Assists in the monitoring of and adherence to the City brand between all City departments and external entities
Attends and performs basic work-related duties at select City of Hilliard special events
Performs other related functions of the job as needed
Qualification
Required
Possession of a bachelor's degree in Journalism, Communications, Public Administration, Public Relations or related field, or an equivalent combination of education/experience
Five or more years of progressive communications or related work experience
Thorough knowledge of journalism (including AP Style), public relations, communication, and promotion principles and practices
Considerable applied knowledge of social media
General knowledge of photography and electronic graphics (e.g., use of professional digital camera equipment and imaging software, Canva, etc.)
General knowledge of professional printing processes
Skilled in public speaking
Ability to use a personal computer and relevant software (e.g., proficient in Word, Excel, Office365 Adobe Creative Suite, WordPress, etc.)
Ability to multitask and meet deadlines
Ability to establish and maintain effective working relationships with City employees, the general public, and the news media in order to gain their confidence and cooperation
Ability to write and speak fluent English
Ability to proofread to find and correct spelling and grammatical errors
Ability to write, plan, compose and edit (including proofreading) documents for publication
Ability to gather data and prepare factual reports
Ability to follow directions and to set and adhere to policies
Ability to take an experienced, action-oriented approach to crisis communication
Ability to work independently, under pressure, to achieve goals and to create a supportive work environment that encourages self-motivation
Ability to sit for long periods of time
Ability to perform essential job functions to include: sitting, standing, reaching, twisting, bending, walking, and kneeling
Ability to lift and move objects weighing 10-30 pounds
Benefits
Employees are eligible to enroll in health insurance, vision, and dental benefits. Benefits start the 1st day of the month following the employee's start date.
After one year of service, employees are eligible to receive $7,000 per year in tuition reimbursement.
The City pays 100% of the premium on a $100,000 life insurance policy for employees.
The City contributes 14% monthly toward retirement benefits offered through the Ohio Retirement System (OPERS) and the employee contributes 10%.
Employees accrue two weeks of vacation in their first year of employment. The City recognizes prior Ohio public service to establish vacation accruals.
Employees receive two personal days. These days are to be used within the calendar year.
There are 12 holidays recognized by the City.
Employees accrue 3.1 hours of sick leave per pay period for a total of 80 hours per year.
Employees are eligible to enroll in the employee Well membership program. This program allows employees to receive an individual Well membership if they meet the program's quarterly goal.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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