CNH · 5 hours ago
Product Customer Service Centre Manager
Sturtevant, WI
Full-time
Onsite
Senior Level, Lead/Staff
$136K/yr - $183K/yr
10+ years expCNH Industrial is a company focused on innovation and sustainability in agriculture and construction. The Product Customer Service Centre Manager will oversee a team to support manufacturing operations, manage production plans, and ensure effective supply chain management.
IndustrialMachinery ManufacturingManufacturing
Responsibilities
Overseeing a team of production and logistics specialists to support manufacturing
Manage and build the monthly operation plan and drive overall plant forecast and production plans
Direct order to delivery execution, working with commercial sales, manufacturing operations, engineering, finance and materials
Manage customer demand and supply chain resources and update and flex production to solve dynamic scheduling changes
Oversee the tire and wheel supply chain for large tractor assembly
Manage report of daily and monthly production schedule adherence
Manage scheduling and delivery of Fargo axle production
Manage scheduling and delivery of sister plant requirements – Benson cabs, Harbin components, Grand Island valves
Manage and direct prioritization of final completion of Tractor production for shipping and delivery
Oversee direct report training and safety management audit completion
Complete direct report performance management process
Qualification
Required
Bachelor's degree in Business, Marketing, or a related field
10 years of experience in operations and supply chain management or related occupation
10 years of experience with forecasting anticipated demand inventory supply and customer lead times based on sales, demand, and capacity
10 years of experience with statistical forecasting models, including theory on constraints and predictive models for data analysis and reporting
10 years of experience with collecting, analyzing, and interpreting data to identify trends, forecast needs, and optimize schedules
10 years of experience with project management principles, including timeline management, constraint analysis, and budgeting for scheduling and managing timelines
10 years of experience with production scheduling and inventory management with ERP systems, including SAP
10 years of experience with data analysis and tracking in Excel
10 years of experience with building cross-department partnerships
Benefits
Flexible work arrangements
Savings & Retirement benefits
Tuition reimbursement
Parental leave
Adoption assistance
Fertility & Family building support
Employee Assistance Programs
Charitable contribution matching and Volunteer Time Off
Company
CNH
CNH ( NYSE: CNH ) is a world-class equipment, technology and services company.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.31BKey Investors
Advanced Propulsion Centre UK
2025-11-20Post Ipo Debt· $577.02M
2025-08-27Post Ipo Debt· $581.53M
2025-06-02Post Ipo Debt· $364.53M
Leadership Team
Jose Heitor Nogueira
CFO Agriculture Segment - North America
Mike Lexa
Chief Information Security Officer, Global Vice President
Recent News
2026-01-16
MarketScreener
2026-01-03
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