US Tech Solutions · 21 hours ago
Systems Analyst - Coupa
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. The Systems Analyst - Coupa will serve as the Subject Matter Expert for Source to Contract processes in Coupa, ensuring data integrity and supporting business partners with ad hoc requests and system enhancements.
Responsibilities
You are vital to ensuring data integrity, reporting solution relevance, and are the primary supporter of Source to Contract related ad hoc requests from our business partners and stakeholders
This professional position supports key business partners by bridging the gap between business process needs and system capabilities/configurations
Specifically, this position serves as the Subject Matter Expert (SME) for Source to Contract (STC) business processes performed in Coupa
This position strives to be the DFS trusted partner to key Client Sourcing partners through collaboration, communication, and delivery of information and solutions for routine and complex problems, under the direction and guidance from others
Furthers Client Financial Systems (DFS) and Source-to-Contract (STC) stakeholders' knowledge and understanding of Coupa functions, design, and processes through function consultation and training
Develops and maintains deep understanding of STC relevant data elements, data configurations, and data integrations between Coupa STC Modules and other source systems (e.g. SAP) and sub-systems (e.g. APEX Supplier Portal)
Collaborates with the DFS Governance team to manage the full life-cycle of Coupa enhancement requests from submission to completion, including implementation and regression testing
Communicates STC relevant Coupa enhancements and release notes to DFS & STC stakeholders ensuring awareness and understanding of the impact
Communicates Coupa enhancement status to business stakeholders on a proactive basis
Completes/maintains training, process and system maintenance documentation
Researches and troubleshoots STC Related issues reported by end users and/or other stakeholders (data or process) and takes appropriate action to resolve issues
Participates in small to medium sized projects with DFS and/or business partners to design, develop, and implement solutions that address root-causes of issues stemming from areas such as; system enhancements/configurations, business processes, end user training, etc
Assists in managing end user incidents in ServiceNow by proactively self- assigning incidents within scope of responsibilities
Actively manages assigned end user incidents in ServiceNow ensuring complete, accurate, and timely resolutions
Participates in brainstorming, consensus building and other team activities to identify actions that improve systems and processes
Gathers data, performs more complex analysis, and prepares draft presentations of findings and other job duties and responsibilities, as requested
Qualification
Required
Must have Coupa experience as an end user, in a support role, or as a Coupa administrator
Really would like candidates that have worked on sourcing and that side of the process
Demonstrates professional expertise with process area knowledge
Develops and maintains masterful knowledge of inputs and definitions related to Coupa STC data elements and processes
Resolves a wide range of issues in creative ways
Understands the impact and interdependence of process area with other process areas
Acts as a resource for colleagues with less experience with SAP and EDP Reporting
Leads small projects with manageable risks and resource requirements
Effectively communicates project risks, statuses, and achievements in a timely manner
Delivers stated work/project deliverables on-time
Demonstrates care, professionalism, and pride in deliverable quality and appearance
Contributes on small to medium sized projects
Completes moderately complex to complex tasks requiring independent initiative
Solves complex problems
Exercises judgment and provides recommendations to Leaders and Partners based on the analysis of multiple sources of information
Develops professional networks
Identifies and connects resources to achieve goals
Contributes actionable ideas in brainstorming and planning sessions
Maintains communications with both internal and external contacts
3 to 5 years' relevant experience with Coupa Sourcing, Contract Management preferable CLMA
Bachelor's degree in Business or Technology
Company
US Tech Solutions
US Tech Solutions counted among the largest yet the fastest growing staffing firm; all achieved organically.
H1B Sponsorship
US Tech Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
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Trends of Total Sponsorships
2025 (4)
2024 (9)
2023 (13)
2022 (24)
2021 (18)
2020 (14)
Funding
Current Stage
Late StageRecent News
Kelly Services, Inc.
2025-05-17
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2024-12-13
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