Associate OneSource Service Support Specialist jobs in United States
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Pyramid Consulting, Inc · 19 hours ago

Associate OneSource Service Support Specialist

Pyramid Consulting, Inc. is a leading Biotechnology Research Industry, and they are seeking an Associate OneSource Service Support Specialist. The role involves leveraging an integrated assay automation platform for executing cell-based screens, training users, troubleshooting, and ensuring compliance with laboratory safety procedures.

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H1B Sponsor Likelynote

Responsibilities

Leverage integrated assay automation platform to execute medium-high-throughput cell-based screens and assays in collaboration with therapeutic area and functional area scientists
Train equipment users on key concepts associated with the platforms to support best-practice and mitigate avoidable run failures, ensuring optimal routine operation
Assist with the programming of the automated platform for assay protocol development
'First-responder' for troubleshooting and error recovery
Maintain cell lines and primary cell cultures
Flexibility to accommodate to rapidly changing priorities and deadlines
Manage laboratory inventories
Ensure compliance with laboratory safety procedures and guidelines
Support equipment maintenance and establish strong relationships with OEM Service Organizations
Interact with other engineers to leverage platform / systems knowledge to minimize instrument downtime
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Qualification

Cell CultureAutomationLiquid HandlerBiochemical Assay TechniquesLaboratory AutomationScripting LanguagesMS Office SkillsInterpersonal SkillsProblem SolvingAttention to Detail

Required

Must have skills: - Cell Culture, Automation, Liquid Handler
Comprehensive understanding of automation equipment and cell culture
Demonstrated oral and written communication skills, especially adherence to laboratory notebook practices
Attention to detail, excellent organizational skills, the ability to multitask
Effective interpersonal and communication skills
Ability to troubleshoot and solve problems independently
Ability to read and interpret chemical labeling and hazardous signage
MS Office Skills: Outlook, Excel, PowerPoint, Word
Bachelor's degree in Engineering, Life Sciences, or related discipline with 2 years of experience in laboratory automation and/or lab instrumentation support OR Associate degree with 5+ years of experience in laboratory automation and/or lab instrumentation support
Must be able to work in a laboratory, controlled environments requiring personal protective equipment (e.g., lab coat, safety glasses, etc.) in laboratory
Job pace may be fast and job completion demands may be high
Must be able to remain in a stationary position more than 25% of the time
The person needs to occasionally move between labs, corridors, adjoining rooms, and buildings onsite Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function
Occasionally move or lift up to 25 pounds (potential for occasional lifting of up to 50 pounds)
Specific vision abilities required by this position include without limitation, the ability to observe details at close range distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position
Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
Employee may be required to handle hazardous waste according to local, state, and federal regulations
Duties may include identifying, handling, generating, accumulating, storing and labeling hazardous waste
Potential risk to lab-based hazards including but not limited to extreme temperature, biological materials, and hazardous chemicals
May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator as protection against hazards present in the laboratory environment

Preferred

Master's Degree in a Life Sciences or Engineering related subject
Experience with Biomek iSeries, Combi, BlueWasher, Cytomat, Precise, Staubli, WDII, PlateLoc, Xpeel, Cytation, Pherastar, Vspin, Echo is preferred
Ability to work in a multidisciplinary team-based environment
Proficient in cellular and biochemical assay techniques
Experience with immortalized and/or primary cell culture
Knowledge of device networking and communications protocols
Experience of scripting and other advanced programming languages a plus

Benefits

Health insurance (medical, dental, vision)
401(k) plan
Paid sick leave (depending on work location)

Company

Pyramid Consulting, Inc

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Pyramid Consulting, a global leader in workforce and technology solutions, empowers individuals and organizations to transform and thrive in the most challenging and competitive markets.

H1B Sponsorship

Pyramid Consulting, Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (178)
2024 (112)
2023 (95)
2022 (62)
2021 (50)
2020 (117)

Funding

Current Stage
Late Stage

Leadership Team

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Ramesh Maturu
President and Co-Founder
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Manish Kaushik
Chief Financial Officer
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Company data provided by crunchbase