City and County of San Francisco · 10 hours ago
Child Support Officer II (8158) - Child Support Services - (X00120)
San Francisco, CA
Full-time
Onsite
Entry, Mid Level
$95K/yr - $115K/yr
1+ years expThe City and County of San Francisco is seeking a Child Support Officer II to join their Child Support Services team. This role involves performing a full range of child support officer duties, including interviewing applicants, establishing parentage, monitoring payment performance, and initiating legal actions to collect arrearages.
GovernmentSmall and Medium Businesses
Responsibilities
Conducts interviews by phone or in person with custodial and non-custodial parents, relatives, attorneys and other interested individuals to gather necessary information to verify facts, establish the child support case, explain procedures for child support processing, and keep accurate information
Establishes parentage and/or enforceable support obligations consistent with the California Child Support Guidelines; locates absent parents and performs other child support enforcement activities to compel compliance with court orders; and ensures that information is entered accurately in the case record
Monitors and evaluates payment performance by reviewing payment records and verifying payment history with the custodial parent, in accordance with state directives, and initiates appropriate legal action if collection of arrearages is needed
Reviews documents for compliance with statutes, court decisions and other legal authorities; recommends appropriate corrective action or program improvement plans; and prepares various correspondence. Attends meetings, conferences, seminars and training as assigned in various capacities, including as a participant or trainer
Assists attorneys by performing a variety of paralegal and investigative tasks, such as case preparation; initiates fraud referrals and recommends case closure following specific guidelines; appears at fair hearings or in court as a witness
Creates and maintains child support files according to State and Federal regulations and established procedures; updates records and filing systems to ensure that accurate data is kept on assigned child support cases
Performs related duties and responsibilities as assigned
Qualification
Required
Possession of a baccalaureate degree from an accredited college or university
Successful completion of one year (2080 hours) as an 8157 Child Support Officer I
Two years of experience in establishing and enforcing child support obligations in any CASES/comparable automated child support system in another jurisdiction at a level equivalent to 8157 Child Support Officer I
Federal Tax Information Background Clearance - All CSS employees are required to possess and retain FTI Background Clearance as a condition of employment
Company
City and County of San Francisco
City and County of San Francisco is the only consolidated city-county in California.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Linda Gerull
City CIO, Executive Director of the Department of Technology
T
Thomas DiSanto
Chief Administrative Officer, SF Planning Department
Recent News
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2025-11-04
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