Agiliti · 9 hours ago
Scheduling Coordinator
United States
Full-time
Remote
New Grad, Entry Level
$13.88/hr - $34.75/hrAgiliti is a healthcare company specializing in surgical equipment scheduling. The Surgical Scheduling Coordinator is responsible for booking equipment for hospitals, managing customer interactions, and ensuring accurate scheduling of surgical procedures.
Health Care
Responsibilities
Handles both initial inbound and follow-up outbound confirmation calls for scheduling of surgical procedures
Responds to customer voicemails and emails related to scheduling
Schedules cases with multiple modalities, confirming next-day schedules, approving cases via our online scheduling system, and assuring all cases are booked accurately
Identifies scheduling barriers and implements solutions to improve scheduling results
Follows established precaution and procedures in the performance of job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality, and HIPAA guidelines
Participates in ongoing training to improve their understanding of our department and what we offer our customers
Assist in other tasks as assigned by Supervisor and/or Manager
Qualification
Required
High School Diploma or equivalent required
Proven work experience as a Scheduling Coordinator or in Customer Service
For Remote Position Only: Separate work area free of distraction
Superior phone and written customer service skills
Effective communication, both written and verbal with active listening skills
Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals
Patient and empathetic attitude toward others
Computer literacy and In-depth knowledge of Microsoft Office 365
Possession of strong problem-solving skills and sound judgment
Dependable attendance and punctuality
Adaptable and flexible - comfortable working in fast-paced environments
Strong time management and organizational skills
Comfortable sitting in front of the computer for extended periods of time
Preferred
Previous Call Center Experience Strongly preferred
Proficiency in Scheduling Software preferred
Experience using Microsoft Office 365 (Outlook, Word, and Excel)
Knowledge of clinical/medical practice operations, procedures, terminology, and administrative procedures preferred
Familiarity/working knowledge of call center/ACD phone systems
Benefits
Health insurance options for Medical, Dental & Vision plans
Short- and Long-Term Disability plans
Flexible Spending Accounts
Health Savings Accounts
Life Insurance Options
Paid Time Off
401K Saving Plan with employer match
Employee Discounts
Tuition Reimbursement
Daily Pay program
Employee Assistance Program
Wellness programs
Company
Agiliti
Agiliti is a provider of health care technology management and service solutions to the health care industry.
Founded in 1939
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-02-26Acquired
2021-04-22IPO
Leadership Team
Tom Boehning
Chief Executive Officer and Board Member
Tom Leonard
CEO and Board Member
Recent News
Medical Xpress - latest medical and health news stories
2025-10-02
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