Global Security Ops Center (GSOC) Operator jobs in United States
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Snap Inc. · 10 hours ago

Global Security Ops Center (GSOC) Operator

Snap Inc. is a technology company that empowers individuals to express themselves and communicate through innovative products. They are seeking a Global Security Operations Center (GSOC) Operator to ensure the safety of company staff and assets by monitoring security systems, conducting intelligence assessments, and collaborating with cross-functional teams.

Computer Software
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Ensure the protection of company staff, guests, and assets through diligent monitoring of access control and incident management systems and CCTV
Rapidly synthesize and assess information from multiple sources to support timely operational decision-making
Conduct continuous open source intelligence (OSINT) monitoring to identify, analyze, and report on potential risks, threats, and emerging trends
Leverage artificial intelligence and automated tools to support analytical tasks, enhance situational awareness, and improve operational efficiency
Communicate effectively with cross-functional partners (e.g., Security, ITIE, Trust & Safety, Legal, Policy, and Operations) to share insights, escalate issues, and coordinate responses
Operate effectively in a 24/7 Global Security Operations Center environment, including working rotating shifts, nights, weekends, and holidays as required
Accurately document and record security activities observed during assigned shifts, including incident escalations
Execute operational policies and procedures in compliance with company security standards
Build and maintain effective working relationships with colleagues to support operational objectives
Exercise sound judgment and decision-making, demonstrating maturity, patience, and a clear, analytical interpretation of available information
Support ad hoc duties and special projects as assigned by Global Security leadership

Qualification

CCTV monitoringIncident managementAccess controlOSINT toolsCommunication skillsTeamworkTime managementAttention to detailFlexibility

Required

Ability to lift up to 20.5 lbs. to support emergency response or relocation
Ability stand on your feet for extended periods of time for incident management or support to security operations
Must possess a valid and current guard card
On-site work at a Snap office location, a minimum of 5 days per week
Ability to work a rotating on-call weekend schedule, as needed
Flexibility to attend meetings and training sessions as needed
Knowledge and familiarity with computers and security equipment, including but not limited to CCTV monitors, Milestone, Lenel, Valor and Basic Life Safety systems
Basic understanding in incident response, crisis management, incident management, emergency response, and utilizing communication channels including Slack, Everbridge, email (via the G-suite), video calls and phone systems
Flexibility to work non-traditional schedules including holidays, nights, and weekends to adapt to our 24/7 operation
Ability to work comfortably in a team environment, as well as individually
Strong time management, ability to multitask, and attention to detail capabilities

Preferred

Bachelor's degree or completion of college coursework
1+ years of experience working with access control, CCTV monitoring, and incident management technology in a GSOC
Prior experience conducting analytical or intelligence-related work in a security, operations, or intelligence environment
Knowledge and familiarity with Milestone, Lenel, Valor and Basic Life Safety systems
Experience using OSINT tools such as Dataminr, Liferaft Navigator, Everbridge, Ontic, GIS mapping software, etc

Benefits

Paid parental leave
Comprehensive medical coverage
Emotional and mental health support programs
Compensation packages that let you share in Snap’s long-term success
This position is eligible for equity in the form of RSUs.

Company

Snap Inc.

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Snap is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate.

H1B Sponsorship

Snap Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (394)
2024 (366)
2023 (332)
2022 (356)
2021 (318)
2020 (237)

Funding

Current Stage
Late Stage

Leadership Team

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Derek Andersen
Chief Financial Officer
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Edesa Betkolia
CFO Operations Lead
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Company data provided by crunchbase