Troy Consulting LLC · 10 hours ago
Business Manager
Troy Consulting LLC is an IT and management consultancy focused on helping organizations achieve measurable success. They are seeking a Business Manager to oversee delivery health metrics, coordinate business rhythms, and drive process improvements while supporting day-to-day operations and strategic initiatives.
Responsibilities
Morning breakdown: Review delivery health metrics across Americas; prepare updates for leadership forums
Midday breakdown: Orchestrate business rhythms such as Weekly Delivery Health Reviews or Monthly Business Reviews; coordinate stakeholders across multiple regions
Afternoon breakdown: Work on reporting enhancements (e.g., Americas Leakage Report), optimize processes, and engage in cross-functional initiatives
Ad hoc tasks: Handle escalations, enable strategic initiatives, and occasionally present in leadership forums
Supports day-to-day operations and execution; reviews rhythm of the business (ROB) and recommends process improvements
Contributes to execution of continuation of business plans during periods of change or special circumstances
Follows strategy execution best practices and contributes to management of corporate strategy initiatives across functions by driving accountability for processes, supporting communications, and reporting to ensure alignment across groups
Supports the annual budget process under the direction of others
Uses network such as with peers to attain results; learns to grow network and leverage it correctly to inform work
Builds trust, encourages collaboration, and enables fact-based decision making for leader through sharing of timely, accurate, and relevant information
Drives team culture and health for the leader by getting a pulse on organizational health, as well as leading culture initiatives (e.g., Diversity and Inclusion [D&I], hiring, onboarding) while partnering with Human Resources (HR) to do so
Contributes to projects as needed to meet the changing business environment
Executes internal communications strategy and programs
Expanded Regional Impact: Influence delivery operations across three segments, offering exposure to diverse business environments
Strategic Visibility: Direct involvement in leadership forums and decision-making processes
Process Ownership: Opportunity to lead reporting enhancements and optimize cross-functional workflows
Career Growth: Role evolves beyond tactical execution into strategic enablement, making it a strong steppingstone for leadership roles
Qualification
Required
Minimum 8 years of experience with Rhythm of Business support
Minimum 8 years of experience with reviewing data in Excel and PowerBI (preferably with experience working on finances)
Minimum 8 years of experience with business management working directly with stakeholders
Operational Excellence: Timely and accurate orchestration of business rhythms and reporting experience
Process Improvements: Demonstrated ability to enhance reporting and streamline workflows
Stakeholder Engagement: Effective collaboration across regions and functions
Strategic Contribution: Quality of insights and enablement provided for leadership decision-making
Adaptability: Responsiveness to temporary backfill duties and evolving priorities
Strong background in business management, program coordination, or operations within a regional or global context
Advanced stakeholder management and communication skills
Proficiency in reporting tools and data analysis
Ability to manage multiple business rhythms and drive process improvements
Benefits
Health & wellness: Medical, dental, vision, mental health
Financial: 401(k) with company match
Time off: PTO accrual
Company
Troy Consulting LLC
Troy Consulting delivers high-value business management and technical professional services to our clients, ranging from Fortune 50 to Small Medium Business organizations.