Client Systems Support jobs in United States
cer-icon
Apply on Employer Site
company-logo

Elevance Health · 17 hours ago

Client Systems Support

Elevance Health is a health company dedicated to improving lives and communities. The Client Systems Support role involves serving as a liaison between the customer/provider and the technology group, assisting with client service procedures, and troubleshooting client system questions.

Health CareHealth InsurancePersonal HealthWellness
badNo H1Bnote

Responsibilities

Assists with the development and implementation of procedures from the customer service aspect for all clients (internal and external)
Develops and maintains the presentation of Client Toolkit to both internal and external clients
Analyzes, maintains and distributes reports according to clients
Assists in the strategy and implementation of new products and services from the production operations perspective
Records client feedback
Troubleshoots client system questions and processes

Qualification

Healthcare industry knowledgeMedical terminologyHIPAA regulationsClient support proceduresCommunication skills

Required

Requires a BA/BS degree and a minimum of 0 years of experience or any combination of education and experience, which would provide an equivalent background

Preferred

Understanding of the application of applicable systems and knowledge of medical and pharmacy terminology and HIPAA regulations strongly preferred
Healthcare industry knowledge and experience preferred

Benefits

Merit increases
Paid holidays
Paid Time Off
Incentive bonus programs
Medical
Dental
Vision
Short and long term disability benefits
401(k) +match
Stock purchase plan
Life insurance
Wellness programs
Financial education resources

Company

Elevance Health

company-logo
Elevance Health is an integrated whole-health approach to help people in health journey and address their full range of needs.

Funding

Current Stage
Public Company
Total Funding
unknown
2001-10-30IPO

Leadership Team

leader-logo
Gail K. Boudreaux
President and CEO
linkedin
leader-logo
Geeta Wilson
Chief Technology Officer (CTO): Digital Health and Service Experience Platforms
linkedin
Company data provided by crunchbase