UC Davis Health · 10 hours ago
Patient Support Services Supervisor 1
Sacramento, CA
Full-time
Onsite
Mid Level
$33.33/hr - $59.48/hrUC Davis Health is a prominent healthcare institution, and they are seeking a Patient Support Services Supervisor 1 for their Radiology Department. This role involves overseeing daily operations, managing a team, and ensuring exceptional patient care and technical management of imaging systems.
AssociationCommunitiesEducationHealth CareHospital
Responsibilities
75% - Leadership, Management, and Supervision
25% - Analysis/Project Management
Qualification
Required
No Minimum License/ Certification required
Bachelor's degree in related area and / or equivalent experience / training
Experience within healthcare or medical office setting
Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), EMR platforms, and other business/data management systems, with strong skills in data entry, analysis, reporting, and producing professional correspondence and statistical materials
Demonstrates strong problem-solving and decision-making abilities, exercising sound judgment, discretion, and confidentiality while managing multiple priorities in fast-paced environments
Skilled at independently identifying issues, developing solutions, and following through to ensure effective resolution
Exceptional communication and interpersonal skills, with the ability to convey complex clinical, technical, and operational information clearly, collaborate effectively, negotiate, resolve conflicts, and motivate staff
Maintains positive working relationships with patients, staff, management, and external stakeholders
Experienced in personnel management, including recruiting, hiring, coaching, mentoring, performance evaluation, accountability, recognition, and team development
Provides direct supervision, ensures efficient use of resources, and supports high-quality patient care
Highly organized and analytical, with proven ability to manage complex projects, maintain accurate files, meet deadlines, and complete tasks independently
Committed to fostering an inclusive, respectful, and collaborative environment, adapting to new challenges, and traveling across UCDH buildings as needed while upholding professional standards, integrity, and continuous quality improvement
Preferred
Experience in leadership roles within healthcare or medical office setting
Leadership and Supervisory Skills: Personnel management skills, including recruiting, interviewing, training, and developing staff
Ability to establish performance standards, coach employees, administer corrective actions, and foster team building
Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook)
Communication Skills: Oral and written communication skills to convey clear instructions, engage in problem-solving, and collaborate effectively across teams
Ability to address and de-escalate challenging interactions with patients or staff
Interpersonal skills to establish a welcoming, compassionate environment for customers and coworkers
Customer Service and Professionalism: Commitment to delivering exceptional customer service using tact, diplomacy, and professionalism
Ability to maintain composure and efficiency during peak workloads or when handling distressed or difficult individuals
Problem-Solving and Decision-Making: Independent problem-solving skills to define issues, identify resources, and implement solutions
Ability to exercise delegated authority and seek assistance when needed
Teamwork and Adaptability: Ability to function effectively as part of a team and maintain flexibility with unfamiliar tasks or changing priorities
Demonstrated ability to collaborate with individuals from diverse cultural backgrounds
Physical and Technical Abilities: Physical ability to travel within the hospital, operate departmental vehicles, and lift equipment up to 50 pounds
Proficiency in filing systems (alphabetical, chronological, color-coded, numerical) and maintaining high standards in documentation
Writing and Editing Skills: Skills to produce professional correspondence, reports, and summaries with accuracy in grammar and spelling
Mathematical Competence: Ability to perform basic arithmetic operations and statistical calculations
Benefits
High quality and low-cost medical plans to choose from to fit your family's needs
UC pays for Dental and Vision insurance premiums for you and your family
Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
Access to free professional development courses and learning opportunities for personal and professional growth
WorkLife and Wellness programs and resources
On-site Employee Assistance Program including access to free mental health services
Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans.
Company
UC Davis Health
UC Davis Health is improving lives and transforming health care by providing excellent patient care.
Founded in 1968
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$0.86MKey Investors
Department of Cannabis Control
2023-04-25Grant· $0.86M
Leadership Team
David Lubarsky
CEO, UC Davis Health and Vice Chancellor for Human Health Sciences
Thomas Nesbitt
Senior Advisor to Vice Chancellor and CEO
Recent News
2025-12-18
2025-12-18
Company data provided by crunchbase