GE Aerospace · 20 hours ago
Aftermarket Product Support Engagement Leader
United States
Full-time
Remote
Senior Level
$116K/yr - $154K/yr
5+ years expGE Aerospace is advancing aviation technologies for today and tomorrow, contributing to the production of advanced jet engines and components. The Aftermarket Product Support Engagement Leader will create and manage agreements with suppliers to ensure aftermarket service levels and will be responsible for problem-solving with suppliers on customer issues.
AerospaceCommercialManufacturing
No H1B
U.S. Citizen Only
Responsibilities
Engage with suppliers to enhance understanding and accountability for aftermarket product support commitments, such as spares availability, on-time delivery, repair turnaround time, warranty, and reliability
Collect and support analysis of supplier data regarding aftermarket support for customers
Support airline customer escalations of supplier-related issues
Learn about the documents that communicate supplier information and commitments to customers, including how they are created and maintained
Work closely with Contract Performance Managers, Delivery Leaders, and Services Sourcing's Commercial Leaders to address delivery constraints and other supplier issues
Collaborate with Procurement and Supplier Management colleagues on supplier visits and on-site reviews at suppliers’ facilities - represent the voice of the customer
Collaborate with customer service and fleet program management teams when challenges and opportunities involve engagement with a supplier
Learn about the process by which GE Aerospace provides assistance to certain suppliers in seeking regulatory approval, including how the decisions are made, how the process is documented, and how the assistance is provided
Travel up to 25% required
Qualification
Required
Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in procurement, project management, and/or contract negotiation and management)
A minimum 5 years of experience in procurement, project management, and/or contract negotiation and management
Travel up to 25% required
Preferred
Experience working collaboratively with diverse teams in a global business environment
Precise and efficient communication
Trust- and relationship-building skills and experience
Comfort acting strategically and communicating clearly in incomplete-information environments
Ability to manage many different requests and projects in line with agreed timeframes, and to communicate proactively and transparently about any changes or barriers to expected outcomes
Ability to make real-time connections between new information and strategy
Positive customer-service attitude
Fluency in multiple languages
Experience working on business processes or projects related to a significant governmental regulatory framework
Benefits
Healthcare benefits include medical, dental, vision, and prescription drug coverage
Access to a Health Coach from GE Aerospace
Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services
GE Aerospace Retirement Savings Plan
401(k) savings plan with company matching contributions and company retirement contributions
Access to Fidelity resources and planning consultants
Tuition assistance
Adoption assistance
Paid parental leave
Disability insurance
Life insurance
Paid time-off for vacation or illness
Company
GE Aerospace
GE Aerospace is a provider of jet and turboprop engines, as well as integrated systems.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.01BKey Investors
JobsOhioUS Department of EnergyAir Force Research Laboratory
2025-07-22Post Ipo Debt· $2B
2025-01-10Grant· $9M
2024-04-02IPO
Leadership Team
Amy Gowder
President and CEO Defense and Systems
H. Lawrence Culp
Chairman & CEO, GE Aerospace
Recent News
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2026-01-24
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2026-01-23
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