CVS Health · 8 hours ago
Lead Director, Sales & Account Management - Washington State
Field-Washington
Full-time
Onsite
Director/Executive
$105K/yr - $231K/yr
7+ years expCVS Health is focused on building a world of health around every individual, aiming to simplify health care for communities. The Lead Director, Sales & Account Management will lead a team of sales executives and account managers in Washington, developing relationships to achieve customer satisfaction and revenue objectives while executing strategic initiatives for business growth.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Responsible for leading a team of sales executives and account managers in the Washington market
Develops strong personal and collaborative relationships with an assigned book of business/territory and to achieve customer satisfaction, revenue, membership, and earnings objectives
Work collaboratively with counterparts in Sales to ensure the Aetna Brand promise/experience is delivered to our Plan Sponsors/Producers
Sets, communicates, and executes strategy and performance measures in line with company, segment, region, and market goals for both membership and profitability
Leads business development activities in pursuit of new growth channels and identifies potential new clients in a specified territory or geographic area
Partners with sales resources on strategic account development and strategy execution
Develops and executes account management strategy for a book of business to include discussions on service levels and expectations, process improvements, operation of benefit plans, identification of gaps in service levels, and determination of root causes and solution development
Oversees existing business strategy implementation across assigned segment
Analyzes competitive environment to support and improve pricing, underwriting and product development strategies as well as service approach and sales efforts
Cultivates and maintains strong relationships with all constituents (producers, plan sponsors, providers, customers, regulatory agencies)
Recruits, attracts, and retains a diverse workforce and engages and develops them through mentoring, coaching, and making available tools and resources
Partners with cross-functional team and represents sales to ensure internal and external constituent needs are met; removes organizational barriers that impact cross-functional work required to achieve results
Educates constituents on Aetna specific policies, product information, and procedures as well as industry issues and related current key business issues
Monitors market conditions to identify and implement shifts in strategic direction as needed
Uses a variety of communication methods to effectively communicate complex messages
Qualification
Required
7- 10 years of sales and account management experience with demonstrated leadership in sales strategy development and execution, accountability, and innovative sales approaches
Direct and broker sales experience
Relevant industry experience with complex sales and/or client management
Ability/experience leading a team of account managers and sales staff
Ability to travel as needed in assigned territory
Health & Life license required
Preferred
Knowledge of Medical Health Insurance Benefits
Preferred Location: Northwest Region
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
2026-01-25
Company data provided by crunchbase