Independence Pet Holdings · 22 hours ago
Senior Manager, Recruiting
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expIndependence Pet Holdings (IPH) is a holding company that manages a diverse portfolio of modern pet health brands and services. They are seeking a Senior Manager, Recruiting to lead the recruiting team, drive best-in-class hiring execution, and oversee full-cycle recruitment delivery across the organization.
Insurance
Hiring Manager
Andrew Farnum
Responsibilities
Serve as the enterprise lead for all VP+, senior leadership, and specialized executive searches
Build executive talent pipelines through strategic sourcing, networking, referrals, and market intelligence
Partner directly with senior leaders on role definition, assessment criteria, and candidate evaluation
Deliver a white-glove candidate experience for executive-level talent
Manage relationships with external executive search firms as needed, in partnership with the Talent Acquisition Operations
Lead and develop the recruiter team through coaching, performance management, and ongoing skill development
Set clear expectations for speed, quality, communication, and hiring manager partnership
Provide real-time guidance on complex searches, offer negotiation, and candidate management
Foster a culture of teamwork, continuous improvement, accountability, and exceptional service
Partner with the Director on recruiter training initiatives and adoption of new tools or processes
Oversee end-to-end recruiting delivery across all open roles, ensuring consistency with TA processes and standards
Ensure recruiters manage requisitions effectively, maintain proactive pipelines, and deliver high-quality candidate slates
Monitor funnel health and coach recruiters to improve conversion rates, outreach strategies, and assessment quality
Partner with hiring managers to ensure clarity of role requirements, hiring criteria, interview structure, and timelines
Own escalations related to recruiting delivery, prioritization challenges, or hiring manager experience
Establish strong consultative relationships with leaders across the business
Provide guidance on talent strategies, interview best practices, and decision-making
Ensure hiring managers receive timely updates, aligned expectations, and a positive partnership with TA
Gather feedback from hiring managers and provide insights to business stakeholders to guide process improvements
Ensure recruiters provide timely communication, clarity, and trust-building with candidates throughout the hiring process
Address escalated candidate concerns and ensure equitable, respectful treatment for all applicants
Partner with stakeholders on ongoing candidate experience improvements and standards
Partner with the TA Operations to ensure recruiters follow standardized workflows, policies, and systems expectations
Collaborate with the centralized sourcing team to prioritize sourcing support and optimize pipeline flow
Work with People Services on smooth candidate-to-employee transitions
Provide execution feedback to guide future process, tool, or policy enhancements
Use TA dashboards (built by HRIS) to monitor team performance and take action on funnel insights
Track and report on team metrics including speed, quality, funnel health, and stakeholder satisfaction
Develop action plans to address gaps in process adherence, performance, or pipeline development
Provide insights to the TA Operations about trends impacting hiring
Recommend enhancements to interviewing practices, hiring manager partnerships, and recruiter capability
Participate in TA pilots, tool evaluations, and process changes led by TA Operations
Foster an environment where recruiters innovate and share best practices
Qualification
Required
Bachelors Degree in Human Resources Management or equivalent years of experience
8+ years of full-cycle recruiting experience, including leadership of recruiters
5+ years of full-cycle executive recruiting experience, VP+ levels
Successful track record managing recruiting delivery in a high-volume or multi-functional environment
Demonstrated expertise sourcing and closing senior and executive-level talent
Strong coaching, leadership, and team development skills
Excellent relationship-building and communication abilities
Strong understanding of recruiting metrics, funnel management, and hiring best practices
Preferred
Experience in multi-state or multi-entity organizations
Experience partnering with TA Operations or HR Operations teams
Exposure to executive search firm management or partnership
Experience with hiring manager or recruiter training
Company
Independence Pet Holdings
Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase