Dutch Bros Coffee · 12 hours ago
Senior Director, Field Human Resources Business Partner
Tempe, AZ
Full-time
Hybrid
Director/Executive
8+ years expDutch Bros Coffee is a fun-loving company that aims to make a difference one cup at a time. The Senior Director, Field Human Resources Business Partner provides leadership for the Field HRBP organization and Employee Relations team, influencing key business decisions and executing HR strategies to support organizational goals.
CoffeeFood and BeverageRestaurants
Responsibilities
Lead the field HRBP and ERP strategy, ensuring alignment with organizational priorities and operational goals across all regions
Create and execute 1–2 year operating plans that support field capability, talent outcomes, culture health, and organizational performance
Actively influence executive and senior leadership decisions by providing data-backed insights on workforce trends, talent risks, and organizational design
Serve as a key member of the HR leadership team, contributing to cross-functional strategy and enterprise people plans
Develop and lead HR strategies that support large-scale, multi-unit shop operations, ensuring consistency and scalability
Maintain a strong pulse on field dynamics by validating HRBP insights, conducting strategic field visits, and partnering with senior field leaders to understand opportunities, gaps, and emerging needs
Ensure HRBP teams are solving the right problems with targeted, high-impact solutions aligned with business priorities
Manage, mentor, and develop a team of HR Business Partners and ERP professionals supporting multi-unit operations
Standardize HRBP role expectations, competencies, and service delivery models across the enterprise
Oversee budgeting, staffing, and resource planning to support team performance and operational needs
Serves as a trusted advisor to senior leaders on workforce risk, union-related matters, and compliance with labor laws
Proactively partners with legal counsel to manage investigations, grievances, and disputes, while developing scalable practices that promote consistency, mitigate risk, and support business growth
Anticipates and responds to labor relations challenges in a hyper-growth context, balancing operational needs with positive employee relations
Lead the HRBP team in identifying, monitoring, and interpreting critical workforce metrics; turnover, staffing, engagement, ER trends, retention, and leadership capability
Anticipate future business and workforce needs through predictive analytics and trend forecasting
Drive actionable insights that guide field leadership decisions and improve operational and cultural outcomes
Ensure consistent execution of talent routines, including leadership assessments, calibration, succession planning, and high-potential identification
Oversee the use of culture and engagement tools to diagnose trends and drive field-level action plans
Promote a strong, people-first culture across all markets, serving as a role model leader and champion of leadership behaviors
Lead the ERP function and ensure consistent, legally compliant execution of employee relations processes, investigations, and corrective actions
Guide HRBPs and ERP partners through complex, high-risk cases requiring expert judgment and executive alignment
Monitor trends to proactively identify and address systemic issues or risks
Lead the Field HRBP team through organizational changes by designing clear and effective change management strategies
Enable Field HRBPs to coach field leaders through transitions and change adoption in a dynamic business environment
Build organizational trust by promoting transparent communication, alignment, and accountability across all levels of the field
Qualification
Required
Bachelor's degree in Human Resources, Business Administration, Communications, or related field required
8+ years of progressive HR leadership experience, including 6+ years managing teams and experience leading multi-unit or multi-market HR support
Proven experience influencing senior leadership decisions and leading HR strategy for organizations of 1,000+ employees
Demonstrated ability to lead multiple departments or functions with enterprise-wide impact
Strong business and financial acumen, including budget and resource management
Mastery-level capability across HR disciplines (talent, org design, employee relations, analytics, change)
Ability to travel and drive on a regular basis for field engagement
Preferred
Master's degree preferred
Workday experience preferred
Company
Dutch Bros Coffee
Dutch Bros is a high-growth operator and franchisor of drive-thru shops that focus on serving hand-crafted beverages.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.18BKey Investors
TSG Consumer Partners
2025-05-29Post Ipo Debt· $650M
2024-02-27Post Ipo Secondary· $232.4M
2023-09-06Post Ipo Equity· $300M
Leadership Team
Christine Barone
CEO and President, Board Member
D
Dane Boersma
Co-Founder
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