Kinseth Hospitality Companies · 22 hours ago
Hotel Sales Manager
Kinseth Hospitality Companies is dedicated to being a top-performing hotel management company focused on creating unforgettable guest experiences. The Hotel Sales Manager will professionally sell the products and services of the hotel, banquet, and restaurant, with an emphasis on guest room sales and managing group bookings.
HospitalityInformation TechnologyTravel
Responsibilities
Makes solicitation and service calls in person, through mail/email, and by telephone on assigned accounts to promote and sell hotel and restaurant facility space and services
Makes solicitation calls to potential new accounts and perform outside sales calls the majority of the work week (over 50%)
Responds to inquiries from customers, prospects, other hotels and the corporate office
Prepare proposals and confirmations for group bookings and conducts tours of the property with prospective customers
Informs other departments of upcoming events and works with them to ensure proper planning throughout the property
Maintains and uses the accounts tracing system/database and customer account files to generate future business
Follows company credit and deposit policies when booking business
Prepares sales reports and records sales calls and activities as required
Monitors guest satisfaction through follow-up surveys, thank you cards and calls
Participates in industry and civic organizations to promote business opportunities
Tracks activities of the competition and the market and the hotel's position in the market
Participates in sales department meetings and weekly management meetings
Plans and participates in sales blitzes and outside after hours functions including chamber outings
Participates in the development and implementation of marketing plans and action plans, gives input to the development of special promotions or packages, and develops ideas to build occupancy
Meets and/or exceeds individual quantitative revenue and production goals set forth by the General Manager and Director of Sales
Qualification
Required
Associate's degree (AA) or equivalent from a two-year college or technical school; or one to two years related experience and/or training; or equivalent combination of education and experience
Ability to read, analyze and interpret general accounting reports, policies & procedures, and instructions
Ability to read and implement safety policies & procedures
Ability to write reports, business correspondence and procedure manuals
Ability to effectively present information and respond to complaints or inquiries from groups of managers, customers, employees and general public
Ability to communicate clearly in person, by telephone and in writing
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts of basic algebra and geometry
Ability to define problems, collects data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of instructions in mathematical, formula or procedural form and deal with several abstract variables
Must have valid driver's license and proof of insurability
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
All employees must follow proper safety precautions at all times to avoid injuries
While performing the duties of this job, the employee is regularly required to stand; use hands to handle, grasp or type; and talk or hear
The employee frequently is required to walk and reach with hands and arms
The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, bend or twist; smell; and to push, pull or lift over 10 pounds
The employee must occasionally lift and/or move up to 50 pounds
Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
The work environment described here are representative of those an employee encounters while performing the essential functions of this job
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles and various types of driving conditions
The noise level in the work environment is usually moderate
Must be able to handle a crisis in a calm, effective manner
Preferred
Groups Sales Experience in the Hospitality Industry
Company
Kinseth Hospitality Companies
Kinseth Hospitality Companies is a hospitality company providing hotel management services.
Funding
Current Stage
Late StageRecent News
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