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State of Nebraska · 12 hours ago

IT Infrastructure Analyst

Lincoln, NE

Full-time

Onsite

Mid Level

$77K/yr - $91K/yr

3+ years exp

The State of Nebraska is seeking a dedicated IT Infrastructure Analyst to ensure the stability, performance, and security of core IT infrastructure. This role involves maintaining high-availability systems, administering servers and networks, and implementing security strategies.

Government Administration

H1B Sponsor Likely

Responsibilities

Design, implement, monitor, and maintain infrastructure systems (servers, storage, networking, and cloud platforms such as AWS, Azure, GCP)

Ensure infrastructure performance, scalability, and high availability

Conduct regular health checks, system upgrades, patching, backups, and disaster recovery procedures

Administer Windows/Linux servers, Active Directory, and virtualization tools (VMs)

Perform automation scripting using tools like Ansible or Puppet

Maintain infrastructure documentation, procedures, and system changes

Serve as the court’s Information Security Officer

Implement and oversee security strategies, policies, audits, patching, and vulnerability assessments

Ensure compliance with licensing, configurations, and industry best practices

Configure and troubleshoot routers, switches, firewalls, wireless networks, VPNs

Maintain networking protocols and services (TCP/IP, BGP, OSPF, VLAN, SNMP, DNS, DHCP)

Monitor network performance and collaborate with the Office of the Chief Information Officer (OCIO) for network upgrades and testing

Install, configure, and troubleshoot PC/server hardware, software, and peripherals

Manage helpdesk functions, including ticketing, issue tracking, and resolution

Maintain hardware/software inventories and oversee vendor coordination

Deploy and support desktop, laptop, and mobile devices

Manage patching and updates for end-user systems

Support field staff and mobile systems as needed

Evaluate and recommend emerging technologies

Obtain quotes, submit purchase requests, and track IT assets

Support IT planning, budgeting, and cross-agency initiatives

Assist in project planning and coordination with internal and external stakeholders

Provide informal technical training to users and mentorship to IT staff

Develop and maintain user guides and infrastructure documentation

Act as a liaison for training, application tools, and IT best practices

Participate in tactical IT planning and technology standardization

Prepare and deliver reports, documentation, and presentations

Perform additional duties as assigned by the Chief Technology Manager or Court Administrator

Qualification

Infrastructure systems administrationCloud platforms AWSCloud platforms AzureCloud platforms GCPNetwork administrationInformation securityAutomation scripting AnsibleAutomation scripting PuppetWindows/Linux server administrationTechnical trainingProject planningCustomer serviceDocumentation skillsTeam collaboration

Required

Associate degree in computer science, information systems, or related field with at least three years of infrastructure systems experience, or six or more years of infrastructure systems experience in the absence of a technical degree

Proactive problem-solver with a strong technical background

Excellent troubleshooting skills

Commitment to operational excellence

Ability to communicate effectively with both technical and non-technical staff

Must reside in the State of Nebraska