VyStar Credit Union · 15 hours ago
Core Systems Analyst
Jacksonville, FL - VyStar Tower
Full-time
Hybrid
Mid Level
3+ years expVyStar Credit Union is a financial institution seeking a Core Systems Analyst. The role involves configuring and developing solutions within the core financial system to maximize its potential while supporting IT operations and ensuring system integrity and security.
AppsBankingFinanceMortgage
Responsibilities
Analyzes and updates functional specifications for existing application systems supporting Credit Union business processes; specifically, the core financial system application(s)
Perform system configuration for the core financial application systems supporting Credit Union business processes
Develops an understanding of internal and/or external customer business requirements as it relates to the core financial system and core ancillary applications. Collects and/or reviews requirements from business owners and/or Information Technology persons to develop and deliver solutions using core financial applications’ functionality
Assists in the research and development of tactical and strategic system solutions for existing system performance issues
Provides 3rd tier problem resolution assistance for system deficiencies or errors and coordinates the prompt diagnosis and resolution of core application system issues having an impact on the production environment and document management of the Credit Union business departments. Coordinates with the application vendor/development team to resolve problems and trouble tickets. Maintains application performance and integrity during ongoing development, modification and support processes
Works with business analysts to assist in development of departmental testing requirements for core applications programs. Investigates, implements, and maintains correction and lead recovery processes and activities for the application or data
Closely works with the business analysts in the development, testing and implementation of new solutions and application releases. Participates in large group projects under the direction of an assigned Project Manager as appropriate
Must be familiar with change control principles and have previous experience with these techniques
Coordinates and assists executing customization requests with internal or vendor development and support personnel
Establishing, documenting and maintaining enterprise configuration standards with comprehensive system documentation and security practices in mind
Monitors to ensure peak performance of the modules of the core financial application and other processes are achieved
Works closely with the Information Security Team to ensure data security and protection are configured on the applications, with emphasis on PCI and PII data
Assists in the development of procedure and training documentation to support the Core System Operations team to better assist them in executing their day to day operations. Including, working with team members individually and collectively to help obtain any certifications or education requirements
Ensures credit union procedures follow regulations affecting information systems operations
There are periods when extended hours are required to meet deadlines, and when incumbent will be “on call” for system problems encountered at any time; 24 hour per day, 7 day per week
Performs other duties as assigned
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance
Qualification
Required
3-5 years of experience as a Systems Administrator of a core financial or other institutional system similar in scale to a core system
Knowledge and understanding of the change control/management methodology and the Systems Development Life Cycle
Familiarity with data mapping, standard software development tools/techniques and testing concepts
Ability to read, analyze, interpret and apply common systems development requirements and design criteria
Understanding of structured Quality Assurance testing program development and ongoing process support for a systems environment
Familiarity with standard MS Office software, desktop operating systems, server operating systems and MS SQL Server
Ability to use and understand network protocol
Strong verbal and written communication skills
Strong analytical and problem-solving skills
Ability to facilitate meetings, deliver presentations and present ideas to all levels within the organization
Ability to prioritize work and function in a lead role and escalation point for problem resolution
Excellent listening skills and follow-up
Strong organizational and time management skills to manage projects, technical incidents and problems
Ability to use Microsoft Project and Visio
Bachelor's Degree in Information Systems, Computer Engineering or a related academic area
Preferred
Financial services organization (or related industry) experience
Core financial application, preferably FIS' MISER
ITIL Foundations V3 Certification
Benefits
401(k) Plan
Extensive paid technical and on-the-job training program
Tuition reimbursement
Company
VyStar Credit Union
VyStar Credit Union offers low loan rates and low- or no-fee financial services.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$200M2022-04-06Debt Financing· $200M
Leadership Team
Casey Callinsky
SVP, Strategic Initiatives
Recent News
2025-12-15
2025-12-10
Company data provided by crunchbase